PLAYING CRICKET
KAILASH BEHERA
PROFESSIONAL RETAILER
BANGLORE,Karnataka
Summary
· A goal-oriented professional with over 9 years+ experience in Retail Industry
· Excels in managing overall sales & floor operations with a view to ensure timely accomplishment of sales targets within the period
Expertise in planning detailed sales plan and finalization
Learned new ways of generating business in this pandemic situation along with keeping my people highly motivated
Learned new ways of generating business in this pandemic situation along with keeping my people highly motivated
· Hands-on experience in identifying areas of fall down
Exceptionally well organized with a track record that presents self-motivation, creativity and initiatives to achieve both personal and corporate goals.
Overview
9
9
years of professional experience
Work History
STORE MANAGER
REEBOK RETAIL PVT LTD (ADITYA BIRLA)
Bangalore , Karnataka
2024.03 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Drive sell thru at category level / sub class level (pre EOSS and EOSS within the season) without compromising on the budgeted margins.
- Undertake competition analysis and benchmarking by visiting the competition and share feedback with the AMs and RMs.
- · Mentor sales assistance through functional, behavioral training and career planning
ASSISTANT STORE MANAGER
JACK&JONES RETAIL PVT LTD (BESTSELLER)
Bangalore , Karnataka
2022.11 - 2024.02
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Communicated with managers of other departments to maintain transparency.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Developed and managed department budget to monitor financial performance and minimize expenses.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Taken care of 20cr Business Including APPS and NON APPS categories (Ladies western ,footwear ,handbag ,lingerie ,Mens apparel ,ladies indian wear ).
DEPARTMENT MANAGER
SHOPPERSSTOP LIMITED
Kolhapur , Maharashtra
2021.11 - 2022.11
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Coach and mentor people as an ongoing process in the team and develop people towards growing to the next level
- Ensure that decisions taken are quickly implemented on the ground without losing time
- Taking care of cash tills managing issues on the spot to avoid bad customer experience
DEPARTMENT MANAGER
RELIANCE TRENDS LIMITED
Bangalore , Karnataka
2019.07 - 2021.10
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Learned the new way of generating business during pandemic situation
- Ensure that all consumables are within budget and work towards reducing costs
- Accurate and timely preparation / submission / review of reports - sales, order intake, new orders, profitability to provide inputs for strategic planning
SALES OFFICER
TRENT LIMITED WESTSIDE
Bangalore , Karnataka
2015.09 - 2019.07
- Educated customers about [Product or Service] options and processed purchases.
- Maintained accurate records of customer interactions, enabling better understanding of client issues and facilitating follow-ups when needed.
- Made customers aware of current and new programs and services.
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
- Supervised the team of 6 people with business relationship
- Master sales in Suits & Blazers huge range
- Attend customer & complete their needs
- Display as per Planogram seasonal display
- Stock management as per sop
Skills
Customer Service Management
undefinedInterests
EXPLORE NEW THINGS
TRAVELLING TO NEW PLACES
Education
B.A - Bachelor of Art's
DR C.V RAMAN UNIVERSITY BILASPUR
BILASPUR, CHHATISGARH 06.2015 - 05.2018
PLAYING CRICKET
I love to play cricket it always makes me energies , happy and fit
Timeline
STORE MANAGER
REEBOK RETAIL PVT LTD (ADITYA BIRLA)
2024.03 - Current
ASSISTANT STORE MANAGER
JACK&JONES RETAIL PVT LTD (BESTSELLER)
2022.11 - 2024.02
DEPARTMENT MANAGER
SHOPPERSSTOP LIMITED
2021.11 - 2022.11
DEPARTMENT MANAGER
RELIANCE TRENDS LIMITED
2019.07 - 2021.10
SALES OFFICER
TRENT LIMITED WESTSIDE
2015.09 - 2019.07
B.A - Bachelor of Art's
DR C.V RAMAN UNIVERSITY BILASPUR
06.2015 - 05.2018
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