Professional Assistant manager with over 10 years of comprehensive experience in Fraud Risk Management, Cyber- crime, transaction monitoring, Charge- back and Reconciliation department with the banks of Utkarsh Small Finance Bank, India Post Payments Bank, Punjab National Bank and Orienal Bank of Commerce and provon ability to efficiently investigate and resolve customer disputes with ensuring timely regulatory reporting and compliance.Expertise in managing Cyber-crime complaints and collaborating with law enforcement fraud complaints Skilled in utilizing advance analytical techniques to maintain MIS and streamline operations, contributing with proactive approach to Risk management and operations in Banking Sector.
MS office
AML& KYC Compliance Cyber security Phishing and prevent of POSH