Summary
Overview
Work History
Education
Skills
Interests
CRICKET AND BIKE RECING
Timeline
Generic
KAILASH GAYAN

KAILASH GAYAN

Hospitality And tourism
Amravati,MH

Summary

Dynamic manager with a proven track record at MN GROUP, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic planning and effective communication, achieving significant improvements in service delivery. Adaptable and self-motivated, I foster strong relationships and drive performance, ensuring organizational success in fast-paced environments.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

11
11
years of professional experience
1
1
Language

Work History

Manager

MN GROUP
05.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved marketing to attract new customers and promote business.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Executive

THE HAVEN
12.2024 - 05.2025
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Prepared annual data to determine metrics for operational performance.
  • Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
  • Interviewed, recruited and trained new onboarding candidates.
  • Achieved company growth by implementing strategic marketing plans and business development initiatives.
  • Assisted in employee appraisals, promotions and terminations based on performance reviews.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
  • Located bottlenecks to streamline existing processes.
  • Implemented cost-saving measures through reevaluation of supply chain management practices.
  • Elevated customer service standards by introducing new training programs for front-line staff.
  • Implemented company-wide sustainability program, reducing environmental impact and achieving industry recognition.
  • Conducted comprehensive market research to guide development of highly successful new service offering.
  • Enhanced online presence and e-commerce sales through overhaul of company website and digital marketing strategies.
  • Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
  • Expanded market presence by identifying new business opportunities and forging strategic partnerships.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Negotiated high-value contracts with key suppliers, reducing material costs and improving profit margins.
  • Implemented cutting-edge technology solutions to improve data analytics, enabling more informed decision-making.

PANTRY BOY

ISS Facility Services
06.2024 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Hotel Manager

SUNSHINE GROUP
03.2021 - 05.2023
  • Developed and implemented marketing strategies to promote hotel services.
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
  • Increased customer service ratings through personable service.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
  • Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
  • Monitored safety procedures to ensure a secure environment for both guests and employees.
  • Provided exceptional service and assistance to guests upon check-in.
  • Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
  • Organized staff training sessions on topics such as effective communication skills, conflict resolution techniques, time management tips.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Coordinated renovations projects, minimizing disruptions to guests while improving the overall aesthetic of the property.
  • Improved the quality of food offerings in on-site restaurants by working closely with chefs on menu development and presentation techniques.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
  • Streamlined check-in/check-out processes by introducing new technology solutions, reducing wait times for guests.
  • Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
  • Developed and implemented strategies to optimize operational efficiency and maximize profits.
  • Planned and executed marketing activities to improve property brand and increase revenue.
  • Assisted with development and distribution of marketing materials for facility.
  • Created and managed accurate occupancy forecasts and budgets.
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
  • Negotiated contracts with suppliers, achieving cost savings while maintaining quality standards.
  • Conducted regular performance reviews, identifying areas for improvement and implementing strategies to address them.
  • Organized staff training programs to elevate service standards, directly impacting guest feedback scores.
  • Enhanced hotel's online presence by optimizing website and engaging with guests through social media platforms.

GEUST RELETION EXCUTIVE

Sunshine Group
12.2018 - 02.2020
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Housekeeper

Tetra Pak
07.2014 - 03.2017
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Adhered to professional house cleaning checklist.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Verified cleanliness and organization of storage areas and carts.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Dusted picture frames and wall hangings with cloth.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Operated electronic backpack vacuums and floor sweepers.

Education

STCW - Tourism And Hotel Management

Jilha Parishadh School Salona
Amravati, India
04.2001 -

Skills

Team leadership

Interests

WORK

PASSITON

CRICKET AND BIKE RECING

I am good cricketer and team meeting and feilding talking about the matter and planing 

secund is bike recing as good filling

Timeline

Manager

MN GROUP
05.2025 - Current

Executive

THE HAVEN
12.2024 - 05.2025

PANTRY BOY

ISS Facility Services
06.2024 - 10.2024

Hotel Manager

SUNSHINE GROUP
03.2021 - 05.2023

GEUST RELETION EXCUTIVE

Sunshine Group
12.2018 - 02.2020

Housekeeper

Tetra Pak
07.2014 - 03.2017

STCW - Tourism And Hotel Management

Jilha Parishadh School Salona
04.2001 -

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KAILASH GAYANHospitality And tourism