Kailesh Ved

• Strategised long-term business needs, driving customer feedback to deliver ongoing process improvements.
• Developed strategic partnerships to expand client base.
• Defined scope for a wide range of projects.
• Created clear company mission and vision statements, improving staff focus and motivation.
• Managed daily operations by overseeing financials, key performance indicators and employee performance.
• Negotiated with suppliers to reduce costs and achieve stable supply chains.
• Established professional relationships with business partners to promote trust, rapport and reliability.
• Formulated business plans to increase growth and minimise cost for company.
• Designed business strategies to obtain short and long-term goals for company.
• Supported marketing strategy and advertising initiatives that built brand awareness and reputation.
• Evaluated challenging developments and provided solutions for company.

• Developed quarterly business plans to evaluate cost projections.
• Increased collaboration with stakeholders and partners to streamline business.
• Led operational oversight and budgetary supervision for 3 Mombasa, locations.
• Trained sales teams to improve customer service skills, boosting customer satisfaction score from 55% to 78% within 8 months.
• Spearheaded expansion strategies to increase business market share, drive growth and increase customer base.
• Provided exceptional operational delivery across a diverse portfolio.
• Refined organisational structure to consolidate, streamline and delineate necessary functions.
• Re engineered departments to establish top-performing groups while decreasing costs by 18 %.
• Implemented process improvement strategies that resulted in 25% efficiency increase in project operations whilst maintaining service levels.
• Motivated staff to drive delivery and exceed targets.
• Calculated ROI to evaluate efficacy of marketing campaigns.

• Troubleshot complex operational issues by diagnosing root causes and devising effective solutions.
• Determined flaws and gaps and provided tactical solutions.
• Prepared business research and financial reports for executive meetings.
• Drafted and submitted status reports to management.
• Used research techniques to accurately determine customer needs and preferences.
• Optimised brand storytelling, supporting development of high-quality marketing content and collateral.
• Maximised efficiencies by creating enhanced communication channels across department.
• Drafted targets and schedules for driving acquisition, growth and retention.
• Expertly applied product to successfully manage and deliver office automation and Board Room Automation
• Consistently generated high quality integrated project proposals ahead of challenging deadlines.

• Facilitated client project from concept to execution.
• Determined flaws and gaps and provided tactical solutions.
• Troubleshot complex operational issues by diagnosing root causes and devising effective solutions.
• Drafted and submitted status reports to management.
• Analysed data and produced modelling to identify trends and process efficiencies.
• Research and Implementation with various Brands and Technologies for

Energy Management System .

Parking Management System

Visitor Management System

• Various Implementations across countries Like Mauritius ,Mumbai ,
• Hyderabad . Abu Dhabi , Bengaluru .
• Visiting Events and Exhibitions held across the world for researching newer technologies and Implementation .
• Assessed system performance to advise on possible updates and improvements.
• Sourced new and emerging technologies to optimise information services.
• Advised on Information and communications technology policy and process improvements.
• Negotiated cost-efficient prices with vendors for new systems and services.
• Controlled department budgets by sourcing cost-effective solutions.

• Enhanced new product awareness by posting engaging images to company websites and social media accounts.
• Generated strategic business plan and budgets through market analysis and responsible fiscal management.
• Established business goals and objectives to provide organisational direction toward growth and prosperity.
• Guided team activities by offering actionable feedback to drive development and improvement.
• Drove organisational recruitment to build talented and dedicated workforce.
• Planned expansions to service and product offering based on client feedback.
• Understood trends and developments in Indian IT / Technology market.
• Attended and hosted networking events, establishing solid relationships with other business professionals.
• Devised and implemented new strategies in response to new trends and technologies.
• Offered specialist industry insights to drive business development for long-term growth.
• Used exceptional skills in leadership, communication and team building to instill strong company-wide culture.
• Researched and identified potential business opportunities in untapped markets to drive revenue.
• Researched cost of replacing or updating computer items and reported amounts.
• Improved overall network capabilities by implementing new connectivity configurations.
• Diagnosed, troubleshot and resolved system issues to minimise user downtime.
• Oversaw complex client and supplier contracts and managed compliant tender processes.
• Designed and implemented hardware and software solutions to minimise downtime.