Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kain Wadsworth

Connersville

Summary

Proven Sales Associate with a track record of exceptional customer service and problem-solving skills, honed at TCC-Verizon and USPS. Excelled in roles requiring teamwork, multi-tasking, and effective communication. Demonstrated ability to enhance customer satisfaction and streamline operations, showcasing a blend of interpersonal prowess and procedural adherence.

Overview

8
8
years of professional experience

Work History

Sales Associate

TCC-Verizon
08.2023 - Current

My job as a role and responsibility is to have great customer service and help the customers decide what phone will help them with their day to day need, troubleshoot devices, and assist the customer with billing issues.

Clerk/204b

United States Postal Service, USPS
03.2017 - 08.2023

As a clerk my responsibilities were to insure that all packages that were received from shipping companies had been sorted before the delivery drivers arrived. I was also in charge of issuing passports for the public and the Bulk Mail Unit. My 2nd role with the company was a 204B which is a part time supervisor role. During my time with this role, I was to assist the Full-time supervisor with the daily tasks of making sure time cards were entered correctly, lunches had been taken, create the work schedule, and ensure that the guidelines of the union had been met.

Education

High School Diploma -

Lincoln High School
Cambridge City, IN
05-2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Money handling
  • Verbal/written communication
  • Upselling
  • Professional demeanor
  • Building rapport
  • Policy and procedure adherence
  • Product recommendations

Timeline

Sales Associate

TCC-Verizon
08.2023 - Current

Clerk/204b

United States Postal Service, USPS
03.2017 - 08.2023

High School Diploma -

Lincoln High School
Kain Wadsworth