Kaitlyn Cook
Indianapolis
Summary
Hardworking employee, enthusiastic about learning and improvement. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Meijer
Indianapolis, IN
03.2024 - Current
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Developed patient education materials on medication management, contributing to community health awareness.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Made exceptional effort in keeping inventory of medications appropriately stocked and tracked by expiration.
Substitute Teacher, K-12
Kelly Education Services
Indianapolis, United States
10.2023 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Monitored student progress and provided feedback to students, parents and school administrators.
Clerical Assistance / Employee and Salesman Permit Processor
Indiana Alcohol and Tobacco Commission
03.2023 - 09.2023
- Performed data entry tasks, maintained accurate filing systems, and managed administrative duties as assigned.
- Able to maintain multiple responsibilities, such as front window, customer calls, quota, and email simultaneously.
- Knowledgeable in rules and regulations governing alcohol and tobacco sales in Indiana.
- Responded to inquiries from public, licensees, and law enforcement agencies regarding alcohol and tobacco laws and regulations.
- Collaborated with commission staff to ensure accurate processing and issuance of alcohol and tobacco permits.
General Warehouse Associate
Home Depot RLC
07.2021 - 08.2022
- Ability to quickly read, process, and sort items with numerical tags.
- Achieving Coach position within 6 months.
- Experience training new recruits.
- Maintains clean workspace.
Electronics and Photo Lab Associate
WalMart
07.2018 - 03.2021
- Provided exceptional customer service by addressing customer inquiries, resolving issues, and ensuring positive customer experience.
- Handled cash transactions, maintained accurate cash registers.
Education
High School Diploma -
Decatur High School
05-2018
Skills
- Data Entry
- Customer Service
- Personal Licensing System Experience
- Pharmacy and customer records management
- Instructional Strategies
- Behavior Modeling
- Supply restocking
- Drug inventory management
- Interpreting and processing medication orders
- Google Docs
- Google Sheets
Certification
- Pharmacy Technician License
Timeline
Pharmacy Technician
Meijer
03.2024 - Current
Substitute Teacher, K-12
Kelly Education Services
10.2023 - Current
Clerical Assistance / Employee and Salesman Permit Processor
Indiana Alcohol and Tobacco Commission
03.2023 - 09.2023
General Warehouse Associate
Home Depot RLC
07.2021 - 08.2022
Electronics and Photo Lab Associate
WalMart
07.2018 - 03.2021
High School Diploma -
Decatur High School