KAITLYN LANDIS
Lafayette
Summary
Operations and logistics professional with 10+ years of progressive leadership experience and a proven ability to manage complex, fast-moving operations both onsite and remotely. Experienced in high-volume order management, transportation scheduling, production coordination, procurement, vendor management, and process improvement. Skilled at coordinating customer and operational priorities while maintaining accuracy and service.
Overview
2027
2027
years of professional experience
Work History
OFFICE ADMINISTRATIVE
FCA PACKAGING
Lafayette, IN
11.2024 - Current
- Analyzed customer orders and production documentation, correcting inaccuracies to minimize preventable errors in production and shipping operations.
- Analyzed production status and customer needs to dynamically adjust daily shipping and receiving schedules, enhancing logistical efficiency.
- Supervised inventory oversight and procurement of critical materials and safety supplies necessary for efficient crate building operations.
- Developed standardized cross-training and business continuity resources through comprehensive documentation of truck scheduling, order processing, and receiving procedures in OneNote.
- Eliminated redundant manual steps in production-order processing by implementing a digital workflow for blueprint information.
- Developed and executed a digital tagging system, significantly improving readability and reducing preparation time for crate tags.
- Designed and executed a robust customer order tracking system that integrates priority levels, due dates, production status, and shipping information, effectively managing over 3000 concurrent orders for multiple high-value enterprise clients.
- Oversaw lumber receiving operations by validating inbound driver documentation and ensuring accurate records. Managed invoice processing through Laserfiche to maintain compliance with corporate standards.
- Conducted comprehensive new hire orientation for production floor, ensuring understanding of safety protocols and operational processes.
- Facilitated safety training sessions monthly, enhancing employee awareness of PPE requirements. Streamlined PPE distribution process, resulting in improved compliance with safety regulations.
- Managed inventory levels and demand analysis to effectively coordinate production needs at customer facility.
Sales and Marketing Associate
Wish and Wonder Face Art
Lafayette, IN
08.2025 - Current
- Managed cash flow operations during events to ensure seamless transactions and guided customers to assigned face artists.
- Oversaw booth assembly and ensured efficient transportation of business materials for promotional activities.
- Developed strategic marketing initiatives aimed at enhancing customer visitation and engagement.
- Designed and crafted custom glitter art tattoos for clientele.
General Manager of Operations
Red Pointe West Lafayette
West Lafayette, IN
01.2019 - 01.2020
- Oversaw customer experience, leasing, maintenance coordination, vendor relationships, budgeting, and operational priorities to enhance property management efficiency.
- Maximized contractor coordination and operational logistics to facilitate timely preparation of vacant units within 15-day turnaround deadlines.
- Participated in corporate “Sales Sprints” focused on improving performance at the company’s lowest-selling properties, leading a 3-person team of managers from other locations to execute targeted initiatives across 4-5 properties remotely.
- Managed vendor relationships, service agreements, purchasing decisions, and property expenses while monitoring budget performance and operational needs.
- Coordinated the review and processing of vendor invoices and payments to uphold financial accuracy and compliance.
CUSTOMER & SALES EXPERIENCE MANAGER
The Scion Group LLC
West Lafayette, IN
2015 - 2018
- Strategically developed a signature lifestyle brand to enhance community engagement and satisfaction at newly acquired location.
- Chosen to participate in corporate “Sales Sprints” focused on improving performance at the company’s lowest-selling properties, leading a 3-person team of managers from other locations while overseeing targeted initiatives across 4-5 properties remotely.
- Developed and executed strategic lease launch campaigns to maximize occupancy rates, resulting in two consecutive 100% lease-ups within the first year of Copper Beech Klondike acquisition.
- Collaborated with sister properties to design impactful marketing strategies that drive pre-lease percentage growth.
STORE MANAGER
SUN TAN CITY
Indianapolis, IN
01.2013 - 01.2015
- Led development of multiple sales teams, driving monthly profit growth and enhancing customer satisfaction.
- Streamlined state-of-the-art methodologies to maximize client opportunities within local market segments.
- Achieved Glow Award for sustaining top 10 companywide ranking in sales customer ratings and office management.
ASSISTANT MANAGER
PALM BEACH TAN
Augusta, GA
01.2012 - 01.2013
- Designed and implemented marketing events aimed at promoting company initiatives and new product launches.
- Conducted product demonstrations and provided comprehensive explanations to empower customer knowledge.
- Achieved top 10 sales ranking company-wide for 12 consecutive months.
Education
COURSEWORK IN HOSPITALITY & TOURISM MANAGEMENT
PURDUE UNIVERSITY
West Lafayette, INSkills
- Logistics Coordination
- Shipping and Receiving
- Order Management
- Multi-Site Operations
- Remote Team Leadership
- Safety and PPE Compliance
- Process Improvement
- Inventory Management
- Customer and Client Relations
- Bill of Lading Processing
- Receiving and Invoice Documentation
LINKED IN
www.linkedin.com/in/kaitlyn-landis-200840a8
Timeline
Sales and Marketing Associate
Wish and Wonder Face Art
08.2025 - Current
OFFICE ADMINISTRATIVE
FCA PACKAGING
11.2024 - Current
General Manager of Operations
Red Pointe West Lafayette
01.2019 - 01.2020
STORE MANAGER
SUN TAN CITY
01.2013 - 01.2015
ASSISTANT MANAGER
PALM BEACH TAN
01.2012 - 01.2013
CUSTOMER & SALES EXPERIENCE MANAGER
The Scion Group LLC
2015 - 2018
COURSEWORK IN HOSPITALITY & TOURISM MANAGEMENT
PURDUE UNIVERSITY