Kaizad Buhariwala
Mumbai
Summary
To work in a progressive organization, where my experience and potential can be utilized in contributing substantially towards the growth of the organization.
Overview
5
5
years of professional experience
Work History
Business Development Executive
MyPulse.IO Private Limited
08.2023 - Current
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Developed and implemented strategies to increase customer base and revenue growth.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Tele Sales Executive
Infinity Corporate Solutions Private Limited
03.2019 - 07.2023
- Identified customer needs and offered appropriate solutions to meet those needs.
- Generated new leads via cold calling techniques, referrals, networking events.
- Achieved established sales targets by generating new customer accounts.
Senior Customer Service Associate
FSL – First Source Solutions
- Handling inbound calls to cater to end users query
- Calling the customers to collect potential debts
- Providing assistance to new representatives.
Information Process Enabler
TCS – Tata Consultancy Services
- Handling inbound chats to cater to end users query
- Drafting emails for the end user through emails
- Responsible to do quality check for emails drafted by others and then sending it to the end user
- Providing assistance to new representatives.
Senior Customer Service Executive
Serco BPO Private Ltd.
Senior Financial Service Representative
JP Morgan & Chase
Customer Service Advisor
3 Global Services
Customer Service Associate
ICICI One Source
Customer Service Associate
WIPRO SPECTRAMIND
Education
Higher Secondary Certificate -
Mumbai University
Electric Wiring and Machine Driving -
J.N.Petit Technical High School, Pune University
State Secondary Certificate -
J.N.Petit Technical High School, Pune
Skills
- Business Development
- Customer Relationship Management
- Lead Generation
- Quality Control
- Account Servicing
- Forecasting and planning
- Customer Service
Timeline
Business Development Executive
MyPulse.IO Private Limited
08.2023 - Current
Tele Sales Executive
Infinity Corporate Solutions Private Limited
03.2019 - 07.2023
Senior Customer Service Associate
FSL – First Source Solutions
Information Process Enabler
TCS – Tata Consultancy Services
Senior Customer Service Executive
Serco BPO Private Ltd.
Senior Financial Service Representative
JP Morgan & Chase
Customer Service Advisor
3 Global Services
Customer Service Associate
ICICI One Source
Customer Service Associate
WIPRO SPECTRAMIND
Higher Secondary Certificate -
Mumbai University
Electric Wiring and Machine Driving -
J.N.Petit Technical High School, Pune University
State Secondary Certificate -
J.N.Petit Technical High School, Pune
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