Kajal Chadha
Learning & Development Professional
New Delhi,India
Summary
A learning and development professional with a proven track record of more than 6 years in the field where I have trained thousands of employees and managed trainers to ensure the success of the business by always meeting the numbers.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
Business Trainer
Webhelp India
Gurgaon, India
09.2021 - Current
- Handling a team of Accredited trainers, ensuring their learning and up skilling
- Preparing training calenders, driving training initiatives, and implementing different learning strategies
- Providing ongoing evaluation of trainees during their training period
- Responding to client needs, in terms of training and development, providing a range of different options, to determine the correct solution
- Demonstrating, understanding and complying with all legislative requirements
Process Trainer
Jindalx
New Delhi, India
05.2019 - 09.2021
- Provided subject matter expertise on all company offerings.
- Delivered robust training courses via classroom and e-learning programs.
- Created unique materials to support training programs.
- Developed new and improved training programs to fit underserved areas.
Sales Trainer
SBI Card
New Delhi, India
11.2018 - 05.2019
- Managed recruitment, training and development for highly effective sales team.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Designed and implemented sales training program and documentation.
- Developed and led group training courses to align with corporate sales and service goals.
Soft Skills Trainer
iEnergizer
Noida, India
09.2016 - 11.2018
- Monitored growth and development of individual soft skills.
- Applied interpersonal and motivational skills to facilitate program engagement and promote adherence to principles taught during training.
- Created content for various training programs.
- Collaborated with management to ascertain concerns, needs and expectations from training and utilized feedback in program development.
Education
Engineering Diploma - Electronics Engineering
Kasturba Institute of Technology
New Delhi 08.2012 - 06.2015
Skills
Training material development
Learning strategies
Course material creation
Training solutions development
Process evaluation and enhancement
Leadership training
Data-driven approaches
Stakeholder relationship management
Certification
L&D Professional - LinkedIn
Timeline
L&D Professional - LinkedIn
10-2022
Instructional Designing - LinkedIn
10-2022
Business Trainer
Webhelp India
09.2021 - Current
Process Trainer
Jindalx
05.2019 - 09.2021
Sales Trainer
SBI Card
11.2018 - 05.2019
Soft Skills Trainer
iEnergizer
09.2016 - 11.2018
Engineering Diploma - Electronics Engineering
Kasturba Institute of Technology
08.2012 - 06.2015