Kajal Chadha
Learning & Development Professional
New Delhi,India
Summary
A learning and development professional with a proven track record of more than 6 years in the field where I have trained thousands of employees and managed trainers to ensure the success of the business by always meeting the numbers.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
Business Trainer
Webhelp India
Gurgaon , India
2021.09 - Current
- Handling a team of Accredited trainers, ensuring their learning and up skilling
- Preparing training calenders, driving training initiatives, and implementing different learning strategies
- Providing ongoing evaluation of trainees during their training period
- Responding to client needs, in terms of training and development, providing a range of different options, to determine the correct solution
- Demonstrating, understanding and complying with all legislative requirements
Process Trainer
Jindalx
New Delhi , India
2019.05 - 2021.09
- Provided subject matter expertise on all company offerings.
- Delivered robust training courses via classroom and e-learning programs.
- Created unique materials to support training programs.
- Developed new and improved training programs to fit underserved areas.
Sales Trainer
SBI Card
New Delhi , India
2018.11 - 2019.05
- Managed recruitment, training and development for highly effective sales team.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Designed and implemented sales training program and documentation.
- Developed and led group training courses to align with corporate sales and service goals.
Soft Skills Trainer
iEnergizer
Noida , India
2016.09 - 2018.11
- Monitored growth and development of individual soft skills.
- Applied interpersonal and motivational skills to facilitate program engagement and promote adherence to principles taught during training.
- Created content for various training programs.
- Collaborated with management to ascertain concerns, needs and expectations from training and utilized feedback in program development.
Education
Engineering Diploma - Electronics Engineering
Kasturba Institute of Technology
New Delhi 2012.08 - 2015.06
Skills
Training material development
Certification
L&D Professional - LinkedIn
Timeline
L&D Professional - LinkedIn
2022-10
Instructional Designing - LinkedIn
2022-10
Business Trainer
Webhelp India
2021.09 - Current
Process Trainer
Jindalx
2019.05 - 2021.09
Sales Trainer
SBI Card
2018.11 - 2019.05
Soft Skills Trainer
iEnergizer
2016.09 - 2018.11
Engineering Diploma - Electronics Engineering
Kasturba Institute of Technology
2012.08 - 2015.06
Leadership Strategies for Women - LinkedIn
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