Kajal Dabhi
Ahmedabad
Summary
Detail-oriented administrative professional with expertise in customer service, appointment scheduling, and CRM software. Demonstrated ability to enhance service delivery and satisfaction through effective communication and collaboration with various departments.
Overview
2026
2026
years of professional experience
Work History
HR, Admin, Receptionist, CRM
Classic Airtech Pvt.Ltd.
Ahmedabad
08.2025 - Current
- Greet and assist visitors, residents, and guests with a professional and friendly manner.
- Answer incoming phone calls and direct them to the appropriate personnel or department.
- Coordinate with other departments (e.g., service dept., CRM) to ensure smooth operations.
- Performed data entry tasks into CRM.
- Scheduled and confirmed appointments.
- Managed customer relationships to enhance service delivery and satisfaction.
- Assist with any additional tasks as required by estate management or other departments.
Telecaller
Videsh E Vidhya
Ahmedabad
09.2024 - 06.2025
- Generated new sales opportunities through direct telephone selling.
- Achieved established sales targets by generating new customer accounts.
Receptionist
zikool Refrigeration Pvt.Ltd.
bhavnagar
2014 - 2020
- Greeted visitors and directed them to appropriate departments.
- Assisted with administrative tasks, including filing and data entry.
- Maintained a clean and organized reception area for a professional image.
- Greeted visitors and provided them with assistance.
Education
SSC -
J J Mehta Girls High School
Sihor, BhavnagarDiploma Information Technology
Sir Bhavsinhji Polytechnic
BhavnagarWeb Designer
Tops Technologies
AhmedabadSkills
- Data entry
- Customer service
- Team collaboration
- Appointment scheduling
- CRM software
- Time management
- Problem solving
- Effective communication
- HR support
Languages
English
Elementary (A2)
A2
Hindi
Native
Native
Gujarati
Proficient (C2)
C2
Timeline
HR, Admin, Receptionist, CRM
Classic Airtech Pvt.Ltd.
08.2025 - Current
Telecaller
Videsh E Vidhya
09.2024 - 06.2025
Receptionist
zikool Refrigeration Pvt.Ltd.
2014 - 2020
SSC -
J J Mehta Girls High School
Diploma Information Technology
Sir Bhavsinhji Polytechnic
Web Designer
Tops Technologies