Kajal Dhawral
Senior Implementation Specialist
Pune
Summary
Senior Implementation Specialist with 10 years of IT experience driving proactive IT solutions. Leads consulting team through development and implementation of Oracle CPQ solutions.
Overview
2025
2025
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Implementation Specialist
LTIMindtree
08.2024 - Current
- Lead the end-to-end design of Oracle CPQ implementations, ensuring alignment with business needs and technical feasibility.
- Develop advanced UI/UX solutions to improve user interaction, such as dynamic tables or custom layouts.
- Serve as the primary technical resource for CPQ-related initiatives, mentoring team members and providing best practice guidance.
- Lead code reviews and enforce Oracle CPQ coding standards and practices.
- Integrate Oracle CPQ with CRM (e.g., Salesforce, Oracle CX) and ERP (e.g., Oracle EBS, ) systems using middleware or APIs.
- Provide regular updates to leadership on project progress, challenges, and solutions.
- Stay updated on Oracle CPQ best practices and new features to drive continuous improvements.
Principal Consultant
BirlaSoft Ltd.
5 2021 - 07.2024
- Served as a Principal Consultant for the design and enhancing the functionalities in Oracle CPQ
- Hands on experience in Oracle FDI/FAW
- Experience in leading and managing team in successful delivery of FAW/FDI offerings.
- Configuration of FDI/FAW Environments and managing security.
- Collaborated with clients from concept through final delivery of product or service.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Design solutions for Quote To Order process
- Collaborating with business stakeholders to gather the requirements
- Revised and developed new requirements without disturbing existing implementation
- Successfully designed and implemented BOM and System Configuration
- Strong command on BML and BMQL programming
- Written many Commerce libraries, Util library and Rules
- Developed various segments of Configuration and Commerce
- Interacted with Salesforce data using Import/Export XSLs
- Developed API's within CPQ to be consumed by external systems
- Integration of CPQ with JDE and OSC
- Designed process flows for each functional area during the implementation
- Extensively worked on Approvals, Proposals, E-mail Designer and Pricing
- Experience in other Administration activities like Parts, CSS, Process Invocation, Templates, Commerce and Config Settings, Home Page
- Hands on experience on CPQ JS
- Mentored junior team members to augment their proficiency in Oracle CPQ
- Code Review
- Project documentation like MD50, MD70, BR100 etc
- SIT, UAT and Production Deployment and Support
- Key User Training
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed and maintained courteous and effective working relationships.
Development Team Lead
Wipro Ltd.
01.2020 - 05.2021
- Led development teams in building system, data and application-level interfaces and functional relationships.
- Build proof-of-concepts (POC) to confirm technical solutions; and configure / implement build requirements
- Ownership for go live
- SIT support
- UAT support
- Tuned systems to boost performance.
- Innovation on CPQ tool to improvise user experience while configuring
- Complex dynamic configuration which involved extensive web services (REST and SOAP) implementation for Configuration
- Received appreciation from client many times for design, innovation and production issue resolutions
- Mentored newly hired employees on operating the system and developed training manual to use for reference.
Senior Associate Consultant
Infosys Ltd.
07.2018 - 01.2020
- Interacted with team and clients to develop and coordinate project requirements and workflow.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- SIT and UAT support
- Implemented an out of the box functionality in CPQ.
- Multilingual contract document design.
Software Engineer
Tech Mahindra Ltd.
07.2016 - 06.2018
- Created CPQ LLD and TREQ (Technical) document
- Worked with software development and testing team members to design and develop robust CPQ solutions to meet client requirements for functionality, scalability, and performance.
- Extensively worked on Configuration, BML, Commerce, Approvals, Administration activities
- Requirement discussions with clients.
- Collaborated with clients to define solution requirements.
Programmer Analyst
Cognizant Technology Solutions
03.2014 - 06.2016
- Enhancement and Development on the basis of customer requirements on Java, J2EE, HTML, Servlets and Jcaps.
- Analysis on the exceptions emerging in the applications and debugging the same
- Maintained existing software systems by identifying and correcting software defects.
- Designed and implemented scalable applications for data extraction and analysis.
- Implemented innovative systems for data collection.
Education
Engineering - Computer Technology
RTM Nagpur University
Higher Secondary - undefined
Guru Nanak College of Science, Maharashtra Board, Ballarpur
SSC - undefined
Bhalerao Public School, Maharashtra Board, Ballarpur
Skills
Project Analysis
Client Consultations
Client Service and Rapport Building
Team Leadership
BML
Oracle FDI/FAW
HTML
XML
CSS
JSON
Java
Javascript
Certification
Oracle CPQ 2021 Certified Implementation Specialist
Accomplishments
- Awarded with Manager Select award thrice in the tenure of 18 months in BirlaSoft.
- Received B-Applaud 4 times from the co-workers in the tenure of 18 months in BirlaSoft.
- Exceed Expectations Rating from Manager.
- Received client appreciation multiple times when associated with Wipro and BirlaSoft.
Timeline
Senior Implementation Specialist
LTIMindtree
08.2024 - Current
Development Team Lead
Wipro Ltd.
01.2020 - 05.2021
Senior Associate Consultant
Infosys Ltd.
07.2018 - 01.2020
Software Engineer
Tech Mahindra Ltd.
07.2016 - 06.2018
Programmer Analyst
Cognizant Technology Solutions
03.2014 - 06.2016
Higher Secondary - undefined
Guru Nanak College of Science, Maharashtra Board, Ballarpur
SSC - undefined
Bhalerao Public School, Maharashtra Board, Ballarpur
Principal Consultant
BirlaSoft Ltd.
5 2021 - 07.2024
Engineering - Computer Technology
RTM Nagpur University
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