Summary
Work History
Education
Skills
Certification
Languages
Timeline
Hobbies and Interests
Generic

KAJAL GUPTA

New Delhi,DL

Summary

Highly experienced medical claims specialist with over 5 years of experience in the insurance industry. Proven ability to handle high-volume claims and navigate the complex web of insurance benefits. Skilled at problem solving and working with patients to ensure they receive the best possible care.

Work History

Senior Associate

Capgemini
Noida
10.2018 - Current
  • Proficiency in CPT, Revenue Code, ICD-10 codes, UB-04 & CMS-1500 Health Insurance, Medical Terminology, HIPAA, Medicare, Medicaid, EOBs
  • Experience in professional (HCFA), institutional (UB) claims
  • Ability to review medical records, physician notes, EOBs, and COBs
  • Skills in calculating patient responsibility and processing payments or denials
  • Process Adjudication claims and resolve for payment and Denials
  • Good Knowledge of healthcare insurance policy concepts including in network, out of network providers, deductible, coinsurance, co-pay, out of pocket, maximum inside limits and exclusions, state variations
  • Monitored and managed the entire claims process, ensuring all transactions were completed accurately and within established timelines, consistently meeting or exceeding client SLAs.
  • Reviewed medical records to ensure accuracy and completeness of diagnosis and procedure codes for billing purposes.
  • Processed medical claims for members and dependents, including but not limited to eligibility determinations, claim submissions, benefit plan amendments, terminations of coverage, etc.
  • Good Knowledge of claims processing and entire Claims life cycle for both Commercial as well as Government program claims for US Healthcare.
  • Excellent interpersonal skills in communications, client relations
  • Total experience of 6 years in Capgemini.

Technical Support Associate

iEnergizer
12.2017 - 08.2018
  • Troubleshooting & maintenance of Samsung Phones.
  • Installation of various software and take customers device on remote for better assistance.
  • Used good problem-solving skills for troubleshooting problems.
  • Provided technical assistance to customers on inbound telephone tech support calls.
  • SAMSUNG TECH

Education

B.Tech - Computer Sci

G.L. Bajaj Group of Institution
Mathura
08.2013 - 05.2017

12th -

SD D J S B V M I C
Kasganj
07.2011 - 05.2013

Skills

  • MS Excel
  • MS Office
  • MS Word
  • Backoffice
  • Power Point
  • Claims Management
  • Claims Processing
  • Medical Terminology
  • Problem-Solving
  • Communication Skills
  • Electronic Health Records (EHR)
  • Multitasking
  • Policy Analysis
  • Stakeholder Communication
  • Fraud Detection
  • Strategic Planning
  • Data Analysis

Certification

  • Global Insurance Level 1 Certification
  • Global Banking Level 1 Certification
  • Global Banking Level 2 Certification
  • Developing Interpersonal Skills (IBM)
  • Foundations: Data, Data, Everywhere (Google)
  • Introduction to Microsoft Excel

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)

Timeline

Senior Associate

Capgemini
10.2018 - Current

Technical Support Associate

iEnergizer
12.2017 - 08.2018

B.Tech - Computer Sci

G.L. Bajaj Group of Institution
08.2013 - 05.2017

12th -

SD D J S B V M I C
07.2011 - 05.2013

Hobbies and Interests

  • Travelling
  • Internet Surfing
  • Listening Music
  • Cooking
  • Dancing
  • Learning new things
KAJAL GUPTA