Kajal Karn
Gugugram
Summary
- I am a Market Research professional with 5 years of experience conducting innovative and efficient fielding of market research. I have extensive experience selling, managing, and providing client-facing support for research services. Specialties:
- Client project management and research fielding
- Market Research Services/Account management – Developing relationships with clients, partners, and vendors
- Providing bids and responding to complex RFQs, preparing proposals, and negotiating contract terms
- Ensuring high levels of client satisfaction and delivery of successful projects
- Successful professional with several years of experience propelling brand image and driving customer engagement to increase revenue. Skillful in generating attention among target audiences. Strong collaborator comfortable working with various teammates and industry professionals to oversee execution of campaigns.
Overview
6
6
years of professional experience
Work History
Senior Account Manager
Quest Sampling
01.2023 - Current
- Support the Sales team in preparing proposals, tenders, and quotations while collaborating with clients to design effective online market research solutions.
- Manage multiple quantitative research projects simultaneously, including Ad hoc studies, Trackers, OLBB, and Community Studies, ensuring smooth coordination between external vendors and internal teams.
- Participate in sales calls alongside sales directors, providing strategic input for client proposals.
- Address client requirements and coordinate necessary resources to successfully secure and execute bids, ensuring client satisfaction.
- Continuously gather market intelligence and competitive insights to help the company identify potential challenges and opportunities.
- Conduct regular weekly meetings with vendors to discuss and resolve any concerns or issues.
- Collaborate with Operations, Bidding, and Sales teams to ensure seamless delivery of products and develop strategic plans for upcoming projects.
Supply Manager
01.2021 - 11.2022
- Led a team to ensure high-quality data collection and analysis, which contributed to maximizing revenue for the company.
- Played a key role in market research across various sectors, including B2B, B2C, and healthcare.
- Managed panel operations, oversaw vendor relationships, coordinated sampling processes, and supported business development initiatives.
- Delivered organized, high-quality work to consistently meet project goals.
Research Executive
Prodege, LLC
09.2019 - 01.2021
- Took lead in project management and execution for primary quantitative researches.
- Managed day-to-day client relationships for mid-scale projects.
- Oversaw research projects from start to finish, including study design, questionnaire development, project management, and report delivery.
- Prepared research reports summarizing findings, observations, and key insights.
- Maintained and leveraged the company's proprietary community panel for quick turnaround research needs.
Education
Bachelor of Arts -
LMNU Bihar
01.2022
MBA (Pursuing) - Marketing & Strategy
Ganga Institute of Technology & Management
Skills
- Problem Solving
- Microsoft Office
- Project Management
- Client relationship management
- Vendor management
- Business development
- Team collaboration
- Client services oversight
Timeline
Senior Account Manager
Quest Sampling
01.2023 - Current
Supply Manager
01.2021 - 11.2022
Research Executive
Prodege, LLC
09.2019 - 01.2021
Bachelor of Arts -
LMNU Bihar
MBA (Pursuing) - Marketing & Strategy
Ganga Institute of Technology & Management