Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Websites
Timeline
Generic
Kajal Kumari

Kajal Kumari

Agra

Summary

Highly productive and efficient Chat Support Representative skilled in resolving customer issues, ensuring data entry accuracy, and multitasking under tight deadlines. Exceptional communication, empathy, and problem-solving abilities enhance customer satisfaction and loyalty.

Overview

1
1
Certification

Work History

Social Media Intern

Skill chase
Agra
05.2024 - 10.2024
  • Assisted in creating and executing social media campaigns to increase brand awareness.
  • Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
  • Monitored system performance, analyzed problems, and provided solutions to technical issues.
  • Performed data entry tasks, including updating customer information in databases.
  • Analyzed customer data to determine trends in purchasing behavior.

Education

Bachelor of Arts - Economics

Agra College
Agra
03-2025

Skills

  • Content Management and Publishing
  • Strategic Campaign Design
  • Creative Content Creation
  • Detail-Oriented Approach
  • System Updates Management
  • Real-Time System Oversight

Certification

  • Business Analyst Professional Certification
  • Introduction to Customer Service Excellence

Affiliations

  • SOCIAL MEDIA MANAGER
  • SALES INTERN
  • DATA ENTRY INTERN

Languages

Hindi
First Language
English
Advanced (C1)
C1

Websites

Timeline

Social Media Intern

Skill chase
05.2024 - 10.2024

Bachelor of Arts - Economics

Agra College

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Kajal Kumari