KAJAL KUMARI
New Delhi
Summary
Energetic and results-driven Retail Sales Associate with 5 years of experience in high-volume retail environments. Expert at building rapport with customers, identifying their needs, and closing sales to meet and exceed store all targets. Dedicated to providing a premium shopping experience through exceptional product knowledge and a positive attitude.
Overview
5
5
years of professional experience
4037
4037
years of post-secondary education
Work History
Fashion Consultant
Blackberrys
11.2023 - Current
- Maintain a consistent 95%+ customer satisfaction rating by providing personalized style advice and product recommendations.
- Manage daily opening and closing procedures, including till reconciliation and floor resets.
- Developed and maintained strong relationships with clients for repeat business.
- Conducted personalized consultations to understand client needs and preferences.
Make-up Artist
Sugar Cosmetics
02.2021 - 10.2023
- Assisted an average of 50+ customers daily in a fast-paced retail environment.
- Applied makeup techniques for diverse client needs and preferences.
- Assisted in product selection based on skin types and desired looks.
- Demonstrated makeup application techniques during workshops and events.
- Provided consultations to clients on skincare routines and product usage.
Education
Secondary education -
Delhi CBSE Board
Higher education -
Delhi CBSE Board
Skills
- Relationship Selling
- Upselling
- Conflict Resolution
- Clienteling
- POS Systems
- Cash Handling
- Inventory Management
- Floor Merchandising
- Stock Replenishment
- Mannequin Styling
- Active Listening
Highlights
Proficient in Microsoft Office and various Retail Management Systems., Flexible schedule, including weekends, evenings, and holidays.
Languages
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Fashion Consultant
Blackberrys
11.2023 - Current
Make-up Artist
Sugar Cosmetics
02.2021 - 10.2023
Secondary education -
Delhi CBSE Board
Higher education -
Delhi CBSE Board