Kajal Singh

• Lead the strategic planning and development of online IT skilling programs, from ideation to execution.
• Drive organizational growth through effective management and collaboration with cross-functional teams, including instructional designers, trainers, developers, sales and marketing, to create comprehensive and effective learning experiences.
• Create and manage comprehensive project plans for skilling courses, outlining timelines, milestones, and resource distribution,ensure the timely and within-budget execution of learning programs.
• Ensure timely and accurate delivery of learning interventions against the agreed Learning plan, review progress and impact regularly with key stakeholders and actions feedback, and measure and improve learning impact against agreed expectations
• Develop and implement innovative learning strategies for skilling courses, ensuring alignment with industry trends and learner needs. Implement agile methodologies to optimize course development processes and enhance time-to-market. Implemented learning analytics and feedback mechanisms to continuously improve course content and delivery.
• Conduct market research and competitor analysis to identify trends, develop roadmaps,workflows and suggest enhancements to refine company's offerings.
• Contribute to the thought leadership through writing articles and blogs, public speaking, and contributing to research and evaluation.
• Increased company profits through performance optimization strategies and efficiency improvements.

• Led a team of 20 in designing and implementing streamlined processes, resulting in significant reduction in operational costs.
• Collaborate with cross-functional teams and external partners to ensure seamless coordination between content creation, marketing, and student support departments.
• Established team of trainers and facilitated partnerships with industry experts and IT professionals to enhance course content and ensure relevance.
• Successfully managed and optimized the learning management system (LMS) to enhance user experience and engagement.
• Developed and delivered training sessions on python, javascript, blockchain and AI(virtual, in-person & blended) for facilitators and trainers to ensure they are equipped to effectively deliver educational programs and courses
• Used data, customer feedback, and rigorous research to ensure learning content is appropriate & relevant for young learners from various backgrounds, interests, and abilities
• Conducted regular reviews of course materials and audit of live classes to ensure alignment with industry trends and best practices

• Conceptualized and delivered blended and classroom learning interventions including identifying learning needs, designing curriculum, develop training materials, and evaluating learning interventions
• Developed and updated curriculum,projects,lab exercises and visual aids for a range of IT skilling programs from fundamentals like block,Javascript and python programming to advanced skills like blockchain and machine learning with clear, achievable learning outcomes, and ensuring alignment with industry standards
• Worked closely with subject matter experts to gather insights and incorporate real-world scenarios into course content.
• Conducted training needs assessments to identify gaps in learner knowledge and skills, aiding curriculum development.
• Led workshops and training sessions for instructors and learners of all ages, ensuring effective delivery of course content.

• Designed, developed, and implemented e commerce and travel applications on analyzed requirements and understanding of industry technical standards.
• Tested programs and databases to identify issues and make necessary modifications.
• Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
• Documented technical workflows and knowledge to educate newly hired employees and delivered training sessions.

• Worked on the projects which deals with benefit administration to US clients in Health and Welfare domain
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Participated in peer code review, test case preparation & execution, and bug reporting
• Involved in analyzing and documenting test results
• Training the new members in the team and getting them productive quickly.

● Worked on project of Monitoring and Technical Evaluation of empaneled training agencies of CBSE.
● Involved in creation of Rating,Annual Reports for empaneled training agencies of CBSE,Credit Accrual Assessments and Self Learning Assessment.
● Responsible for test case preparation, bug reporting execution of test cases,test data creation and reviewing of test results.
● Participated in managing and maintaining defect and test case databases to assist in the continuous improvement and modification in testing methodology.