Profile
Experienced Analyst with expertise in US client operations, focusing on the insurance domain. Skilled in backend processes, including the design and implementation of insurance benefits in line with policy requirements. Proven ability to improve business processes, Proficient in MS Office tools and Excel, enhancing operational efficiency and delivering high-quality reporting and analysis. Adept at managing projects with precision, driving successful outcomes, and committed to delivering excellence in every task
1. Responsible for reviewing all the benefits brought by Clients.
3. Creating New Booklet for the customer as per their Policy/Plan.
4. Renewing and updating the booklet for the customer as per their request.
5. Updating pharmacy benefits for the customer as their policy
6. Informing and requesting for updated documents for all the discrepancy found in sold benefits to the Implementation Manager
Results-driven professional with extensive experience in financial management, data analysis, and back-end operations across healthcare and insurance sectors. Proficient in leveraging advanced tools such as Excel, Power Apps, Power Automate, and Dynamics 365 to streamline workflows, enhance productivity, and drive business growth. Known for strong analytical skills, attention to detail, and the ability to adapt quickly to dynamic business environments. Expertise includes process optimization, client relationship management, and operational efficiency improvement, with a proven track record of supporting strategic decisions through data-driven insights. Committed to delivering high-quality results in fast-paced, results-oriented settings