Summary
Overview
Work History
Education
Skills
Personality Traits
Accomplishments
Languages
Timeline
Generic

Kajal Singh

Noida

Summary

Profile

Experienced Analyst with expertise in US client operations, focusing on the insurance domain. Skilled in backend processes, including the design and implementation of insurance benefits in line with policy requirements. Proven ability to improve business processes, Proficient in MS Office tools and Excel, enhancing operational efficiency and delivering high-quality reporting and analysis. Adept at managing projects with precision, driving successful outcomes, and committed to delivering excellence in every task

Overview

1
1
year of professional experience

Work History

Analyst

Concentrix Daksh Services India Pvt. Ltd.
Gurugram
06.2023 - Current

1. Responsible for reviewing all the benefits brought by Clients.

3. Creating New Booklet for the customer as per their Policy/Plan.

4. Renewing and updating the booklet for the customer as per their request.

5. Updating pharmacy benefits for the customer as their policy

6. Informing and requesting for updated documents for all the discrepancy found in sold benefits to the Implementation Manager

Education

Masters M.Com - Accounting And Finance

IGNOU
Allahabad
03-2021

Graduation B.Com - Accounting And Finance

Mahatma Gandhi Kashi Vidyapith University
Balia
03-2019

Skills

  • Process enhancement
  • Workflow Analysis
  • Finance
  • Financial Accountability
  • Process Improvements
  • Analytical Thinking
  • Strategic Planning
  • Excel proficiency
  • Decision Making and Prioritization
  • Advanced Microsoft Office
  • Customer Service
  • Flexible and Adaptable

Personality Traits

Results-driven professional with extensive experience in financial management, data analysis, and back-end operations across healthcare and insurance sectors. Proficient in leveraging advanced tools such as Excel, Power Apps, Power Automate, and Dynamics 365 to streamline workflows, enhance productivity, and drive business growth. Known for strong analytical skills, attention to detail, and the ability to adapt quickly to dynamic business environments. Expertise includes process optimization, client relationship management, and operational efficiency improvement, with a proven track record of supporting strategic decisions through data-driven insights. Committed to delivering high-quality results in fast-paced, results-oriented settings

Accomplishments

  • Certified with Ethics and management
  • Best Performer for a month

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Analyst

Concentrix Daksh Services India Pvt. Ltd.
06.2023 - Current

Masters M.Com - Accounting And Finance

IGNOU

Graduation B.Com - Accounting And Finance

Mahatma Gandhi Kashi Vidyapith University
Kajal Singh