Dynamic professional with extensive experience in Administration & Facilities Management at FINANCIAL INCLUSION FACILITATORS Subsidiary of FIF Retail business Pvt Ltd Vendor com service providers to IIFL & Home first And Navi finance, excelling in vendor negotiation and project management. Proven track record in enhancing operational efficiency and ensuring compliance. Adept at problem-solving and fostering client relationships, driving successful project outcomes through effective communication and strategic planning.
Overview
5
5
Languages
1
1
Certification
12
12
years of professional experience
Work History
Administration & Operational Manager for South reg
SV CreditLine Limited
Hyd
08.2026 - Current
Supervised branch operations, staff assignments, and daily task priorities.
Prepared operational reports for management review and decision support.
Managed the daily operations of a team of 20 employees.
Reported progress on various projects directly to senior level executives on a regular basis.
Organized meetings with stakeholders including clients, partners or suppliers in order to discuss business needs.
Reviewed customer feedback surveys in order to identify areas needing improvement in terms of customer satisfaction.
Organized workflow by assigning responsibilities to departments and teams and individuals.
Created and maintained operational budgets, monitored costs and identified areas for cost savings.
Scheduled maintenance repairs on equipment in order to ensure optimal functioning of all resources available.
Resolved conflicts within teams by providing clear direction or mediation services when needed.
Ensured compliance with safety regulations, industry standards and government laws.
Negotiated contracts with vendors for supplies needed for operations management activities.
Analyzed financial reports such as income statements or balance sheets in order to assess profitability.
Managed scheduling, training and inventory control.
Negotiated contracts with vendors and service providers, securing favorable terms.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Prepared staff work schedules and assigned team members to specific duties.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Administration & Facilities management
IIFL & Home first & Navi Finance
Hyderabad
01.2022 - 08.2026
Vendor and Company agreement management, Meeting and Agreement Renewals and follow-up FRFC Locker and functions Monitoring.
Asset AMC and infrastructure tracking finding the issues and resolving the problems on time within timeline.
Office issues like furniture damage, carpenter and plumbing electrical issues resolving within budget and timeline with better negotiations.
Housekeeping Materials supply and Maintaining the branches clean hygiene & Security guard & Sweeper Salary Process.
Employee seating work space finding and items order and quality check & BOQ approvals and work monitoring with vendors.
After finalizing the branch, I will serve the LOI to the landlord, then after will process the security deposit to the landlords then will go for the lease agreement.
Then after branch setup and inaugurations & Branch hand overs and Concern Noc’s From the landlords will take for the Audit purpose.
Office Electricity and Wi-Fi bills Staff drinking water bills and other stationery and courier bills Monitoring and processing.
If the term lease agreement is completed, will serve the Vacate notice 2 to 3 months to the landlord per the Branch closing Communication Purpose.
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Achieved cost-savings by developing functional solutions to problems.
Financial Inclusion Facilitators O/o FIF Retail Business Pvt Ltd
Operations & Project Management
IIFL & Home First
Hyderabad
01.2022 - 08.2026
Managed housing and infrastructure project operations, ensuring timely execution and compliance.
Coordinated with clients, vendors, and internal teams for seamless Project delivery.
Handled documentation, approvals, and workflow monitoring.
Site sourcing and PPT approvals from Concern BM, CBH, RSM, ZSM, Admin head.
Branch opening ceremony and Cost Estimations, & Festival Celebrations & Event management.
Branding and Tech support ticket system Monitoring.
Office fire alarms & CC Cameras, GSB boards, TV, AC Installations it will be done with the support of branding team.
Company Name boards & S&E Labor Licenses, Professional taxes, Trade license Approvals.
After branch closing we will move the company assets to the Head office through courier with the support of the marketing team.
Financial Inclusion Facilitators O/o FIF Retail Business Pvt Ltd
Quality Control Engineer
Telangana Municipal Department
01.2020 - 01.2022
Carried out material testing, quality inspections, and site audits.
Ensured adherence to government standards and construction quality norms.
Conducted thorough inspections of materials and products for compliance.
Developed and implemented quality control procedures and standards.
Collaborated with team members to identify process improvements.
Analysed inspection data to ensure product quality and safety.
Trained staff on quality assurance practices and protocols.
Prepared detailed reports on inspection findings for management review.
Facilitated communication between departments to resolve quality issues.
Implemented quality control objectives to resolve production issues, optimize product reliability, and reduce costs.
Maintained a safe working environment by following all safety regulations and procedures.