Kala Narayan
Bangalore
Summary
Experienced professional with 13+ years in Sales, Logistics & Supply Chain operations, Accounts Receivable, Billing, Customer & Stakeholder engagement, Order management, Order to cash, and Collections & Dispute Management. Proven track record of driving innovation and developing strategy. Skilled in stakeholder management and collaborating effectively within a team.
Overview
14
14
years of professional experience
Work History
Associate Business Analyst
Novo Nordisk Global Business Service India Private Ltd
Bangalore
09.2014 - Current
- Governing Nordic Countries & Northwest Europe affiliates, handling end to end Sales, Logistics & Supply chains operations, Order to Cash, which includes Monitoring IDOCS (Integration/Interface fallouts), Inventory Planning, GSF Planning, OMP - Order Planning, Demand Planning, Analyzing DOH (Days on Hand) Inventory, Forecast Reports, Material master data, Customer Master Data, Quota Management, Stock Reconciliations, controls
- Monitoring IDOCS and Integration/Interface Fallouts
- Performing QC and LOG Errors into CAPA tracker
- Communication with planners and external 3PL on the stock out
- Publishing all the Weekly, Bi-weekly & Month-End Reports
- Manage all stake holder interaction & communication
- Working on Quota for high demand materials
- Governing and offshoring the new affiliates on site and Remote
- Creating and maintaining the Material Master, Customer Master & Info Records
- Correcting entries in SAP system for the pricing discrepancy
- Maintaining the daily, weekly, and monthly activity tracker for the team
- Handling team escalation
- Discussing the concerns area with the team and follow up on the action points
- Work collaborations Internal and the external team for more knowledge, inputs and concerns
Senior Professional
Hewlett Packard
Bangalore
12.2010 - 08.2014
- Performing Work Allocation's to the Team
- Working high priority query
- Handling Generic Mailbox (GMB) Queries on a regular basis
- Working on weekly Oder query report
- Working on action mails for query related to Order, delivery, invoice
- Booking corrections for Price & quantity corrections
- Booking financial claims & physical claims
- Publishing Obsolete/expired report
Education
M.Com - Master of Commerce
KSOU
01.2010
B. Com - Bachelor of Commerce
Bangalore university
01.2008
Skills
- ERP Tools - SAP
- S/4Hana
- Microsoft Dynamic 2009
- SAP - S&D, MM & PP
- Standardization and Optimization
- Supply chain planning
- Business Process Automation
- Problem Solving
- Customer & Stakeholder engagement
- Reporting KPI's & SLA's
- QC & CAPA log handling
- Query & Escalations management
- Order to Cash
- Inventory Management
Accomplishments
- Stabilizing and handing over the new process to team
- Outstanding reputation for cross-functional transition
- Successfully transitioned the process at clients-end
- Implemented new reports, templates, and ideas to the process
- Received recognition from the stakeholder and the managers
- Appreciation for Pro-activeness and taking Ownerships
- Certified from Indian Institute of Material Management from Chennai on Supply chain domain
Languages
- English
- Hindi
- Kannada
- Tamil
Hobbies and Interests
- Listening to Music
- Cooking
- Travelling
Transitionexperience
- Travelled to Germany for Extended Business Trip (EBT), 1 Month
- Travelled to Mexico for Process transition
- Successfully completed Swiss & Germany, Mexico & Venezuela transitions
- Documented all the Standard Operating Procedures
- Created back-ups and training for all the transitioned tasks
Personal Information
- Passport Number: M2472571
- Father's Name: Narayan G
- Mother's Name: Chandramma
- Date of Birth: 01/25/88
- Nationality: Indian
- Marital Status: Married
Languages
Kannada
First Language
English
Proficient (C2)
C2
Hindi
Beginner
A1
Telugu
Beginner
A1
Timeline
Associate Business Analyst
Novo Nordisk Global Business Service India Private Ltd
09.2014 - Current
Senior Professional
Hewlett Packard
12.2010 - 08.2014
M.Com - Master of Commerce
KSOU
B. Com - Bachelor of Commerce
Bangalore university
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