Summary
Overview
Work History
Education
Skills
Timeline
Self Published Author
Generic

Kala Starnes

Indianapolis

Summary

Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in optimizing workflows and ensuring medication accuracy. Skilled in pharmaceutical calculations and maintaining patient confidentiality. Recognized for exceptional problem-solving abilities and fostering teamwork, enhancing customer satisfaction and operational efficiency. Committed to delivering high-quality service in fast-paced environments. Always carrying a positive attitude and smile on my face.

Overview

12
12
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
11.2024 - 03.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Machine Operator

Nicepak
06.2017 - 02.2018
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Counting and weighing products to ensure product was up to par.

Custodian

Decatur Care and Rehabilitation Center
02.2013 - 01.2018
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Friendly and helpful to the residents.

Education

No Degree - Psychology

Purdue University Global
Carmel, IN

No Degree - General Studies

Ivy Tech Community College of Indiana
Indianapolis, IN

High School Diploma -

Ben Davis High School
Indianapolis, IN
08-2012

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Pharmaceutical calculations
  • Pharmacy software proficiency
  • Interpreting and processing medication orders
  • Advanced math skills
  • Advanced writing skills

Timeline

Pharmacy Technician

CVS Pharmacy
11.2024 - 03.2025

Machine Operator

Nicepak
06.2017 - 02.2018

Custodian

Decatur Care and Rehabilitation Center
02.2013 - 01.2018

No Degree - Psychology

Purdue University Global

No Degree - General Studies

Ivy Tech Community College of Indiana

High School Diploma -

Ben Davis High School

Self Published Author

I told myself when I was fourteen that I would publish my poetic diary and I accomplished that goal ten years later. Ten years of my diary I scanned into a computer and published it. My Poetic Memoir has 268 pages.

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Kala Starnes