Hi, I’m
Kalai Selvi B.M
Senior Management Executive Assistant / Operations Specialist
Chennai
Summary
Driven and resourceful administrative professional with 15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environment. Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
24
years of professional experience
1
Language
Work History
Boston Consulting Group India Pvt Ltd
Executive Assistant & Operations Specialist
07.2018 - Current
Job overview
- Calendar Management: Managing complex calendars for executives, scheduling meetings, appointments, and conference calls. This often involves coordinating with internal and external stakeholders across different time zones.
- Travel Arrangements: Planning and coordinating travel itineraries, including flights, accommodations, ground transportation, and visas. This may involve arranging both domestic and international travel.
- Meeting Support: Organizing and preparing materials for meetings, including agendas, presentations, and briefing documents. Taking meeting minutes and following up on action items.
- Project Management: Supporting executives in various projects by coordinating tasks, deadlines, and deliverables across departments. This may involve liaising with other team members and ensuring projects stay on track
- Administrative Support: Providing general administrative support, such as expense tracking, invoice processing, file management, and office supply management.
Fitness First, Dubai (Leisure Unlimited LLC)
Operations & Business Development Support Executive
07.2015 - 06.2018
Job overview
- Market Research and Analysis: Conducting market research to identify potential business opportunities and market trends. Analyzing industry data to understand competitive landscape and customer needs.
- Strategic Planning: Developing and implementing strategic plans to expand the company's customer base, market share, and revenue streams. This may involve identifying new markets, products, or partnerships.
- Lead Generation and Prospecting: Generating leads through various channels such as cold calling, networking, referrals, and digital marketing. Prospecting and qualifying potential clients or partners.
- Client Relationship Management: Building and maintaining strong relationships with existing and potential clients. Understanding client needs and offering solutions that align with the company's products or services.
- Proposal Development and Negotiation: Creating proposals, presentations, and pitches to showcase the company's offerings. Negotiating terms and contracts with clients or partners to secure new business opportunities.
- Collaboration with Internal Teams: Working closely with other departments such as sales, marketing, product development, and finance to ensure alignment on business goals and strategies.
- Budgeting and Forecasting: Developing and managing budgets for business development activities. Forecasting sales projections and monitoring financial performance against targets.
- Reporting and Analysis: Generating reports and analyzing data to evaluate the effectiveness of business development strategies. Identifying areas for improvement and making recommendations for future initiatives.
Fitness First, Dubai, UAE
Human Resources Business Partner
02.2011 - 07.2015
Job overview
- Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures.
- Streamlined recruitment processes for quicker, more efficient candidate selection.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Fostered strong relationships with external partners such as universities and employment agencies for enhanced networking opportunities.
Fitness First, Dubai, UAE
Executive Assistant to the Chief Financial Officer
01.2010 - 02.2011
Job overview
- Organized high-profile events on behalf of the CFO to foster strong relationships with key stakeholders within the industry.
- Maintained strict confidentiality while handling sensitive information related to company finances, legal matters, and personnel issues.
- Assisted in employee performance evaluation process by providing comprehensive documentation and feedback to HR department.
- Updated and maintained a comprehensive database of contacts relevant to the CFO''s professional network, ensuring easy access to essential information.
Mahindra Holidays & Resorts India Limited
Executive Assistant - Head Marketing
10.2007 - 12.2009
Radha Park Inn (Sarovar Hotel & Resorts India Ltd)
Executive Assistance - Regional Director & Office Administrator
03.2006 - 09.2007
The New Indian Express
Customer Relation Officer
03.2002 - 02.2006
Fir Heaven Estate
Guest Relation Officer
01.2000 - 02.2002
Education
Madras UniversityChennai, India
Master of Arts from Public Administration
04.2001
Queen's Mary CollegeChennai, India
Bachelor of Science from Diet & Clinical Nutrition
04.2001
National Institute of Business Management (NIBM) Distance Education
MBA from Business Administration, Project Management / Training & Development
04.2001
Skills
Business Writing
Quality Control
Strategic Planning
Project Management
Conflict Management
Team Coordination
Operating Procedures
Team Leadership
Business Administration
Executive Support
Decision-Making
Customer Service
Relationship Management
Vendor negotiation
Resource Planning
Cross-Functional Communication
Certifications And Accomplishments
- AI Tool Training (ChatGPT / Gamma / Trello / Yoodli / Tableau / Salesforce / Slack / Zoom / Expensify etc.) - Dec 2023
- CYQ Level 1 (Fitness Trainer) – REP’s Recognized Jul2016
- Completed Master of Business Administration (MBA With Training & Develop / Project Management Specialization) – July 2016
- Awarded as Best Employee 2012 - 13 *Customer Centric Award* in HR Profile - Mar 2015
- Awarded as Most Proceeding Team Player (MC 2 Bronze Course) July 2014
Personal Information
- Date of Birth: 12th Oct 1978
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Disclaimer
The information provided in this resume is true and accurate to the best of my knowledge.
Timeline
Executive Assistant & Operations Specialist
Boston Consulting Group India Pvt Ltd
07.2018 - Current
Operations & Business Development Support Executive
Fitness First, Dubai (Leisure Unlimited LLC)
07.2015 - 06.2018
Human Resources Business Partner
Fitness First, Dubai, UAE
02.2011 - 07.2015
Executive Assistant to the Chief Financial Officer
Fitness First, Dubai, UAE
01.2010 - 02.2011
Executive Assistant - Head Marketing
Mahindra Holidays & Resorts India Limited
10.2007 - 12.2009
Executive Assistance - Regional Director & Office Administrator
Radha Park Inn (Sarovar Hotel & Resorts India Ltd)
03.2006 - 09.2007
Customer Relation Officer
The New Indian Express
03.2002 - 02.2006
Madras University
Master of Arts from Public Administration
04.2001
Queen's Mary College
Bachelor of Science from Diet & Clinical Nutrition
04.2001
National Institute of Business Management (NIBM)
MBA from Business Administration, Project Management / Training & Development
04.2001
Guest Relation Officer
Fir Heaven Estate
01.2000 - 02.2002