Experienced Technical Writer with 7 years of hands-on experience in creating comprehensive documentation for both Hardware systems and Software applications.
Overview
7
7
years of professional experience
Work History
Lead Engineer-Senior Technical Writer
HCL Technologies
11.2021 - Current
Working as a Lead Engineer-Technical Writer
Both Hardware and Software Documentation
Authoring printer specific documents such as System Administrator Guide, User Manuals, Addendum, Mini Guides, Safety Regulatory Guides, and Software related documents like Release Notes, Installation manuals, Process Manuals.
Tools used are CCMS, Madcap Flare, DITA, XML, Arbortext, Frame Maker, Oxygen, Windchill, Congree, MS Office
In addition, working for a unique project called How-to-Videos (Step by step instructional document to create and produce videos about the products)
Technical Writer
Sysarc Infomatics Services
07.2020 - 11.2021
Worked for various banking projects
Software Documentation
Receiving inputs from BA’s
Prepared documents for software products
Tools used are MS Office Word (Template), Power point, Notepad
Prepared Approach document, Workflow documents, flow charts and SRS documents for various bank applications
Technical Writer
GGS Information Services
02.2019 - 04.2020
Analyzing inputs such as BOM list, VSSR sheet, Drawing request sheet in reference to base manual
Hardware Documentation
Drafting manuals as per requirements after analyzing inputs
Consult with SME’s and Onsite team to resolve technical queries
Composed specifications and implementation plans for product enhancements
Formulated procedural documents for internal maintenance processes
Prepared manuals with the help of Frame maker (Structured and Unstructured) and Adobe DC, Adobe illustrator tools
Prepared operational manuals for products with the help of Adobe Indesign and Adobe DC, MS Office tools
Formatting XML files and DITAMAPS for HTML conversion
Technical Author
Iterative Knowledge Solution
11.2018 - 02.2019
Undergone Internship for 6 months
Analyzing inputs given by the clients and preparing manuals using Adobe Indesign, MS Office tools
Drafting user installation guides and operational manuals for mechanical machines
Preparing electrical and mechanical components specifications sheets