Dynamic hospitality professional with a strong aptitude for customer service and team collaboration. Proven ability to enhance guest experiences through effective communication and problem-solving skills. Highly adaptable in high-pressure environments, contributing positively to team performance. Seeking a position in the Food & Beverage and Room division to leverage these core competencies.
Two years in mainframe applications, delivering high-quality solutions. Collaborated effectively to tackle critical incidents and service requests. Consistently met sprint deadlines, ensuring a timely response to requests. Focused on measurable outcomes, driving success within team environments. Documented software development phases and monitored systems.