Kalavathi Jayabalan
Content Compliance | Localisation | Media and Entertainment
Mumbai
Summary
Proactive and versatile professional with strong problem-solving skills and proven ability to build relationships with clients and team members. Focused on supporting team success and achieving positive results. Postgraduate in Commerce with excellent communication skills, and 4 years of total experience in Healthcare, Service sector, ITES and including 1.7 years of experience as a Content Compliance Analyst in the media field. Seeking a role in media compliance to deliver high-quality work.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
CONSULTANT | LOCALISATION
TO THE NEW Private Limited
Noida, Uttar Pradesh
03.2025 - Current
- Evaluated SVOD / TVOD content for Amazon Prime and MX Player (Series, Features), assigning maturity ratings and ensuring compliance with regional regulatory standards across territories.
- Flagged potentially sensitive content, including anti-religious, anti-national, LGBTQ+, socially/culturally sensitive themes, incest, pedophilia, nudity, and obscenity.
- Translated and reviewed Tamil scripts for the Pokémon series as part of pre-scripting localization work.
- Conducted pre-script quality checks for screener reviews, ensuring dubbed video content matched script accuracy; flagged discrepancies.
- Worked on the AVEX project to verify script and dubbing alignment, maintaining localization accuracy and quality.
- Maintained high standards by adhering to Standard Operating Procedures (SOPs) and client guidelines.
CONTENT COMPLIANCE ANALYST
PRIME FOCUS TECHNOLOGIES
08.2023 - 11.2024
- Scrutinized content and assigned maturity ratings for Amazon Prime (Series, Documentaries & Features) to ensure regulatory compliance, flagging potential violations and risk areas, including Anti-Religious, Anti-National, LGBTQ, Socially & Culturally Sensitive, Incest, Pedophilia, Nudity & Obscenity content, for various territories.
- Achieved 100% on the Process Knowledge Test from Amazon client in Q3 2024.
- Reviewed and delivered accurate assessments for over 200 files of content for Amazon Prime (series, features, and documentaries), acting as a Compliance Quality Check Analyst.
- Adhered to Standard Operating Procedures (SOPs) and guidelines, ensuring consistency and quality control.
- Collaborated on anti-smoking projects, applying smoking and tobacco warnings to over 4,000 files, as per Ministry of Information and Broadcasting guidelines.
- Worked with Tegna to ensure that TV shows complied with TV and Ofcom broadcasting codes.
- Followed IBF guidelines for daily soaps on Dangal TV to maintain compliance with industry standards.
- Collaborated on content reviews for the Sony Entertainment Project for eight popular shows, receiving 'A Team' recognition for successful project completion.
ASSISTANT ACCOUNTANT | QUALITY ANALYST
INFOSYS BPM LTD
Hyderabad, Telangana
01.2022 - 02.2023
- Investigated cases daily for resources assigned to various workgroups.
- Attended client sessions and training to offer ideas on quality and process management.
- Met daily and weekly targets to fulfill monthly Key Result Areas (KRAs).
- Monitored and reported root cause analysis to seniors on a priority basis.
- Conducted feedback sessions and provided suggestions to team members.
- Conducted team huddles to share quality updates, according to guidelines.
- Collaborated with seniors to develop problem-solving strategies.
ASSISTANT ACCOUNTANT: Process Executive (System Generation)
INFOSYS BPM LTD
Hyderabad, Telangana
01.2022 - 02.2023
- Generated electricity bills for residential and commercial customers.
- Recognized as a Subject Matter Expert (SME) for consistent performance during production.
- Interacted and assisted with the team in resolving process-related doubts.
- Prepared and Documented job aids and case notes to support team members.
- Attended training sessions with clients, team leads, SMEs, and quality analysts for process updates.
- Received the Ramp Award (Rising Star) for good performance, active participation in team building, and extra activities.
EXECUTIVE : ACCOUNTS & OPERATIONS
UNIVERSAL TRUSTEES PVT. LTD
11.2019 - 12.2020
- Managed company revenue and expense records, including payments and billings.
- Recorded daily transactions and journal entries for equity shares, mutual funds, AIF, PMS, including inventory reconciliation and capital gains/losses in Tally ERP 9.
- Worked with auditors and clients to finalize accounts, calculate advance tax, and self-assessment tax for trust accounts.
- Prepared TDS payments, advance tax payments, and other trust payments.
- Handled NEFT/RTGS, redemptions, and fund transfers for the trust.
- Prepared engagement letters for clients creating trusts and maintained periodic reports in MIS.
- Coordinated with clients, executors, and RMs to create trust accounts, including bank, DEMAT, trading, and investment accounts.
- Ensured compliance with internal and regulatory requirements per company policy and relevant regulations.
BUSINESS DEVELOPMENT EXECUTIVE
THYROCARE TECHNOLOGIES LTD
07.2017 - 02.2018
- Identified prospective clients and explained services.
- Built strong relationships with service partners and clients to ensure timely, quality service.
- Managed client grievances and provided solutions.
- Introduced new clients from different search engines, and persuaded them to engage with the latest offers, campaigns, and schemes via emails, chat, WhatsApp, and calls.
- Analyzed and prepared periodic management reports.
- Managed detailed special test reports for the department promptly, as requested by service partners and clients.
- Achieved targets and generated revenue for allotted clusters in CRM on a weekly, monthly, and quarterly basis.
- Received appreciation for providing good updates and the growth of the cluster.
Education
Masters in Commerce - Accountancy
01.2015 - 01.2017
Bachelors of Commerce - undefined
01.2012 - 01.2015
Skills
Video Screening
undefinedTimeline
CONSULTANT | LOCALISATION
TO THE NEW Private Limited
03.2025 - Current
CONTENT COMPLIANCE ANALYST
PRIME FOCUS TECHNOLOGIES
08.2023 - 11.2024
ASSISTANT ACCOUNTANT | QUALITY ANALYST
INFOSYS BPM LTD
01.2022 - 02.2023
ASSISTANT ACCOUNTANT: Process Executive (System Generation)
INFOSYS BPM LTD
01.2022 - 02.2023
EXECUTIVE : ACCOUNTS & OPERATIONS
UNIVERSAL TRUSTEES PVT. LTD
11.2019 - 12.2020
BUSINESS DEVELOPMENT EXECUTIVE
THYROCARE TECHNOLOGIES LTD
07.2017 - 02.2018
Masters in Commerce - Accountancy
01.2015 - 01.2017
Bachelors of Commerce - undefined
01.2012 - 01.2015
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