Summary
Overview
Work History
Education
Skills
Tropical Aquarium, Cricket,Hockey, Carrom & Chess
Work Availability
Quote
Timeline
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Kaleemullah R

Kaleemullah R

Retail Operation Manager
Chennai

Summary

Focused Retail Operations Manager bringing 18 years of hands-on experience in the Footwear & Apparel retail arena. A dependable and punctual individual with outstanding people management, data processing and delegation abilities. Available 54 hours per week, including weekends and evenings.I would like to be an asset of a growing organization and a highly rewarding career where I can use my skills and knowledge to help the company and my co workers to be a part of success in an environment of growth and excellence.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work History

Retail Operations Manager

AH group of companies
Chennai
01.2013 - Current

- Dynamic personality and ability to engage and animate teams

- Maintain smooth relationships with Brand Owners to ensure sustainable brand growth in the middle east & India

- Providing world class shopping experience to customer and fulfill their buying needs and make them buy

- Experience managing multiple stakeholders and managing upwards

- Elaborate the Brand's vision and set up the yearly strategic plan and the yearly budgets in accordance with the brand President

- Monitor and direct daily operations to ensure that goals and objectives are met in term of sales targets, margin and profit and take corrective action when necessary

- Align with eCommerce and e-Retail managers on a regular basis to ensure pricing alignment on all channels

- Attend Area Managers' meetings to review the shops performance: sales achievements, marketing activities, staff training, and provide reports to brand president in a concise and informative manner

- Assign individual objectives area management and merchandising teams, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance

- Monitor and analyze market trends, competitor activities; provide action plans and follow up on implementation

Showroom Manager

Arvind Life style brands ltd (LAL BAI Group)
Chennai
08.2012 - 01.2013
  • Providing World class shopping experience to customer & responding to their complaints and comments
  • Managing showroom sales with 4 premium brands
  • Analyzing and observing trends to facilitate planning
  • Showroom visual merchandising
  • Conducting appraisals and performance reviews on quarterly basis

Assistant Store Manager

Madura Fashion & Life style (A Division of Aditya birla nuvo Ltd)
Chennai
10.2007 - 06.2012
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with Area manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Retail Fashion Consultant

Celebrity fashions
Chennai
01.2007 - 07.2007
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Focus on sales target, visual merchandising and inventory management
  • Proved successful working within tight deadlines and a fast-paced environment.

Fashion Retail Assistant

Shoppers Stop Ltd
Chennai
11.2005 - 12.2006
  • Pressed and folded items upon arrival in store to increase visual appeal.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Maintained organized store environment to foster pleasant shopping experiences.

Customer Care Representative

Indian Emporium
Chennai
04.2004 - 11.2005
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.

Education

Bachelor of Arts - Commerce

University of Madras
Chennai
06.2005 - 04.2008

Skills

    Microsoft Office MS Excel advanced

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Tropical Aquarium, Cricket,Hockey, Carrom & Chess

I am a professional hobbyist of tropical Aquarium fishes for last 25years 

I played Hockey from my schooling to till graduation

Carrom board and chess is my favorite indoor game.

Cricket is one of my favorite sports

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Planning is Thiniking, Action is Result
Kaleemullah

Timeline

Retail Operations Manager

AH group of companies
01.2013 - Current

Showroom Manager

Arvind Life style brands ltd (LAL BAI Group)
08.2012 - 01.2013

Assistant Store Manager

Madura Fashion & Life style (A Division of Aditya birla nuvo Ltd)
10.2007 - 06.2012

Retail Fashion Consultant

Celebrity fashions
01.2007 - 07.2007

Fashion Retail Assistant

Shoppers Stop Ltd
11.2005 - 12.2006

Bachelor of Arts - Commerce

University of Madras
06.2005 - 04.2008

Customer Care Representative

Indian Emporium
04.2004 - 11.2005
Kaleemullah RRetail Operation Manager