

Payment & Cards Domain Professional with 8+ years of experience in banking operations, software testing, and quality assurance. Possesses strong expertise in SDLC, defect management, and testing methodologies, with a deep understanding of card and payment systems. Highly focused and adaptable, with a proven ability to perform in fast-paced, high-pressure environments while delivering timely and accurate guidance, support, and training to teams and stakeholders.
06/2021 - Current
Business Analyst, Tristha Global Private Limited , Chennai, IN
Project 1: Jaywan Scheme enablement - SIT, UAT
Client: Al Etihad Payments
Applications: IST Switch, Switchnext Switch, NTS, SecureNext, JIRA, Putty, Postman, MAS, VTS & Finsim
Role: Business Analyst Description:
The Jaywan card is the UAE's new national domestic payment scheme, operated by Al Etihad Payments, designed to keep payment processing within the country, boost financial inclusion, and reduce costs, offering debit and prepaid options that work locally and internationally with major networks like Visa and MasterCard, featuring secure contactless and digital wallet support. It's being rolled out by UAE banks, with Mbank being an early issuer, providing a homegrown alternative for secure, efficient digital payments.
Responsibilities:
• Review system requirement specification, Functional specification, Technical Specificationdocuments to arrive at the testable functions.
• Prepare Test strategy, Project plan, Test Plans, obtaining signoff, DSR and publishing to all stakeholders.
• Preparation of the Traceability matrix and identify all requirements are covered as part oftesting.
• Co ordinate with the offshore counterparts in helping with the test case planning and execution.
• Certify issuer and acquirer for the Jaywan enablement functions - Token provisioning, Tokenauthorization, ecom authentication and ecom authorization.
• Co ordinate with the respective pilot issuer and the pilot acquirer in completing the UAT testexecution.
• Performed end-to-end QA testing of the IST payment switch for both e-commerce and Card present transactions, validating complete authorization flows.
• Executed transaction initiation using Scheme simulators and validated ISO 8583 dataelements as per MasterCard, Visa, and UAE payment specifications.
• Tested integrations with multiple payment gateways, including MPGS, Cybersource, and UAElocal gateways, ensuring accurate message transformation and routing through the switch.
• Actively involved in System Integration Testing (SIT) and User Acceptance Testing (UAT) withfull functional and regression coverage.
• During UAT, worked with real acquiring banks, executed live transactions, and validated end-to-end authorizations following with clearing processing.
• Hands-on experience validating token lifecycle flows including token provisioning, usage, de-tokenization, and token expiry.
• Validated Different scheme (MC & VISA) ISO fields and UAE-specific fields in MPGS transactions and ensured correct field mapping and switch-level processing.
• Tested all e-commerce business transaction types, including: Purchase, Reversal, Refund,
Remote payments, Customer-Initiated Transactions (CIT), Merchant-Initiated Transactions (MIT) • Conducted negative, exception, and timeout scenario testing to verify switch behavior under failure conditions.
• Analyzed switch logs, ISO message traces, and simulator outputs to identify defects related torouting, mapping, and authorization failures.
• Verified routing rules, BIN-based routing, scheme selection logic, and fallback scenarios in theIST switch.
• Validated authorization, clearing, and settlement flows across acquiring and issuing banks.
• Hands-on experience with IST switch parameter & configuration maintenance.
• Collaborated closely with development teams, gateway vendors, and bank stakeholders toresolve defects and support production-like UAT testing.
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Project 2: FISERV - NAB
Client: National Australia Bank
Applications: Vision Plus, LUI & CICS , Postman, Soap UI, Putty, JIRA, Esmac, Winscp, VTS, MAS and Finsim. Role: Senior Test Engineer Description:
NAB personal banking financial solutions include online banking, bank accounts, credit cards, home loans and personal loans. Responsibilities:
• Worked as a module lead for FAS module.
• Worked in various modules like CMS, TRAMS & FAS(Predominantly).
• Worked Visa in and IPMIN file processing and validating in Trams.
• Worked in TRAMS & CMS reject re entry.
• Worked in All types of Authorizations (MTI 0100, 0120, 0200, 0220, 0400, 0420) Triggering via VTS , MAS and FINSIM Simulators.
• Worked in Tokenization and TLCM for all WSP/TSP like Apple pay, Google pay & samsung pay for both VISA and MC schemes.
• Involved in UAT Testing adhoc support with client for Triggering Authorization, Tokenization and Settlement processing.
• Involved in offline Certification Execution and Online Certification support for both VISA and MC Scheme.
• Worked in Every Release Compliance Changes Testing for both VISA and MC Scheme.
• Worked in File update msg validations (MTI 0302/0312 & 0620/0630) for auto LCM and Token LCM.
• Involved in planning and execution activities in each releases.
• Worked in DWH interface extracts files and validating each files length and values based on the layout and validating whether all files have generated with valid values without any junk/null values.
• Transferring the extracts files to clients path via SFTP.
• Worked in Account boarding via Lite UI and Postman Application.
• Worked in inquiry and maintenance for all frequent services via Postman and Lite UI.
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Project 3: FISERV - SBIC
Client: SBI
Applications: Vision Plus, CICS , TSO, JIRA - defect management, VTS & Rupay Sim
Role: Test Engineer
Description: State Bank of India, a financial powerhouse, provides banking services like Credit cards, saving account, fixed deposits, personal loans, education loan, SME loans. Responsibilities:
• Worked in various modules like CMS, VLS & FAS.
• Under CMS worked in basic functionalities like block code update, card transfer, account transfer, delinquency movements, manual and auto charge off end to end.
• Validating GST-IGST/SGST posting based on the state code and rate table.
• Worked in Account auto/manual charge off end to end based on the delinquency level.
• Triggering Authorizations like Purchase, ECOMM, MOTO, ATM withdrawal using VTS and Rupay Simulator based on the product configuration.
• Worked in VLS module for Account enrollment, points inquiry, Points redemption and reversal by posting transactions using transaction codes defined in VLQP.
• Payment allocation and BNP components.
• Validating all the files and reports via TSO.
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Project 4: FISERV - Ruralco
Client: Ruralco Bank
Applications: Vision Plus, CICS, V10 (LUI) , Esmac, JIRA - defect management, CICS, winscp, SOAP UI, Putty, CSUI.
Role: Test Engineer
Description: Ruralco is a values-led farming co-operative since 1963. They make farmer's farming life easier with the convenience of one card to use online or in store with one statement for consolidated spend & improved cashflow.
Through their supplier network they offer competitive pricing with real value to meet the needs of farming business. Responsibilities:
• Started the project from scratch and involved in planning for all vision plus modules, specially in APl, EPP & CTA part.
• Involved in test case execution during every release based on the requirements.
• Triggering API services from CMS, ASM, FAS & MBS modules using SOAPUI including account boarding, card block/unblock, Merchant boarding, Store creation, Merchant/Store chain creation, Dispute raising/Dispute resolving,
• Transaction posting(ARXMTFS), Authorization triggering(OFXRQFS), lost/stolen, Memo notes(ASHI), Merchant activity details, Direct debit amends, Merchant summary, Transaction inquiry(credit/debits), Merchant/Store update, Adjustment merchant transaction and fees services.
• Apart from API involved in other various modules like CTA execution which is Parameter setup, Delinquency level of collections, Inquiry of collection accounts, Action on collection accounts, Collection reports, Assignment/Reassignment of collection accounts, Manual add/removal accounts in collections, Collector work queues.
• Triggering retail purchase Authorization via finsim.
• AMTX file preparing for Authorization settlement and processing for EPP conversion and validating the EMI posting.
• Other than execution part involved in daily standup/catchup calls to share and get daily work update.
• Led the team of 5 members at final stage of project delivery.
• Received appreciation and certification for 0 defects leakage as a team and individual performance for Ruralco project.
• Hosting the defect call with the development team and getting update for outstanding defects, and sharing the details to the internal team and development team.
• Sending the DSR reports to the clients in daily basis with daily execution and defect status.
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Project 5: FISERV - Project Panda Phase II
Client: HKT, PCL, VMA & BOQ
Applications: Vision Plus, CICS, V10 (LUI) , VMX, Esmac, RTC - defect management,
CSUI, winscp, SOAP UI, Putty
Role: Test Engineer
Description: Fiserv is largest financial service company in cards and payment industry. Scope of this project is to shi the data center from China to Australia. Responsibilities:
• Worked as a Test engineer for credit card and prepaid card for PCL, HKT and VMA & BOQ client.
• Coordinating with Team members in terms of executing the functional test cases provided by clients which includes TRAMS modules and clearing files.
• Preparation and processing of Visa, Master, UPI clearing files.
• Triggering the VMX and SOAP UI services by identifying the appropriate scripts for the functionalities like Account boarding, card boarding (Virtual /Physical), Mobile number updation, Issue/Reissue delivery method update, Card Activation, card issue/Reissue/Replacement, Card control update, Demographic inquiry/update, CVV and expiry date validation, MCC/Spending limit update, Fund top ups, Removing and placing the block codes on card/ account and other inquiry/ update related Service.
• Identifying the bugs and raising the defect through defect tool. Also following up with the appropriate team towards the closure of the defect raised
• Attending stand-up and status call on daily basis and shares the inputs, progress status and issues faced at the time of execution.
Technical Skills:
Certification: ISTQB Foundation level
Domain Area : BFS (Debit, Credit, Pre-Paid Cards) domain
Area of Interest : Software Testing and Development
Software/Applications: IST Switch, SwitchNext Switch, Secure next, NTS, TSO, V10 / Lite UI, Putty, CICS, WinSCP, ESMAC, Postman, Soap UI
Testing Simulators: VISA Test System, Master card, Rupay and FINSIM
Defect Tools : Jira, RTC, Service now
Testing Methodology : Waterfall and Agile