Dynamic Lead Service Sales Engineer with a proven track record at Fluence Energy, excelling in spares sales service engineering across the APAC region. Demonstrated leadership in cross-functional team collaboration and innovative sales strategies, enhancing operational efficiency and customer satisfaction. Skilled in Power BI and adept at fostering teamwork, I consistently drive project success and margin improvement.
Overview
14
14
years of professional experience
Work History
Lead Service Sales Engineer (Spares)
Fluence Energy
Bangalore
12.2023 - Current
Leading spares sales service engineering for the APAC region, responsibilities include long-term service agreement (LTSA) operational spares quote generation, and collaboration with cross-functional teams. Operational spares quote generation, and collaboration with cross-functional teams. Spread evaluation with project-specific designs, quality check, follow-up with the Project Management team, setting up a Jira ticket for the purchase of spare parts, and following up on the logistics team's delivery of the spares on time at the customer's site.As sold vs. Procurement study for margin correction, increase sales strategy, and develop a dashboard to display the status of spares in the project. (Power BI.)
Lead Customer Application Engineer
GE Power Conversion Technology (P) Ltd.
Chennai
01.2014 - 12.2023
SPOC for UK Region Power Electronics Product Spare parts Management, Parts/Product Life cycle Management and Part Définition
(Technical support to Stakeholders)
Responsible of managing Global Industriel & Energy Projects - Spares (Power Electronics Product)
Responsible to implement spare parts for Oil & Gas Projects (Power Electronics Product)
Involved Pro Solar Commonality Study
Worked on Life cycle Management for Global ITO Service Spare part Requests
Supporting to Quote Manger for Technical clarification & Part Définition to place the Order to End customer
Established NU build spares lists for I&E Upcoming Projects
Leading new engineers and freshers to understand the parts engineering process and business aspects of the industry
Lean - Done PSR activity for reduce Quote cycle time
Service delivery in Pittsburgh (USA) Accomplished relation between Pittsburgh and Chennai
Supported on the process of Parts engineering Input collection, Build BOM & Spares Master, retrieve missing sap number
Engineer/Technologist
GE Power Conversion Technology (P) Ltd.
Chennai
01.2011 - 01.2014
HMI Screen development
Link PLC Program and HMI screen Via tagging (Project - Aloca)
Hydraulic system software development and testing
(Project -BPSL VERTICAL EDGER PLATE MILL)
PLC Programming - Hydraulique system software development and testing for Processing line, Multicast EGD Communication, Post treatment, Drive section development and testing, Ancillaries and Sequence Software development for processing line
(Project - VCS Control System Software development and Hardware testing in ALSPA P80i, HMI screen development, PLC Programming and Hardware testing (Project - HARVEY GULF - Marine Application)
Education
M.Tech - Power Electronics & Drives
SRM University
01.2015
M.Sc. - Electronics & Communication System
Sri Krishna College
01.2011
Skills
SAP ERP – Service part creation and updating pricing for customers orders
Siemens PLM - Spare parts creation and Ext part to Global unit
Matlab (Simulation), DTP, MS Office, Excel, Word, Power Point, Visio & Office automation
Programming Languages - Ladder, FBD, net, C & RDBMS Basic VB
Protocols –TCP/IP, Modbus, EGD, Profibus, CAN, Serial communication
Hardware - HPCi, B&R, AMC, RIO, Marine DP workstation, MMI, and HMI, SAP ERP
Accomplishments
Contributed to Parts Engineering resulting in converted orders, clearing a global backlog in 6 months resulting in $200k order intake.
Active contribution for GE Women's Network - Volunteer in GE Girls Program.
Delivered the Project on time.
Engaged in the completion and submission of the Martin Linge parts inquiry.
Contributed to Parts Engineering resulting in converted orders recognized on Engineering Recognition Day.
Improved Part Definition Cycle Time through systematic problem solving.