Kalie Cunningham
Shelburn
Summary
Dynamic and results-driven professional with extensive experience in customer service at Walmart and Steak N Shake. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and inventory management, demonstrating a strong work ethic and patience in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier
Marathon Gas Station
Sullivan, IN
06.2025 - 01.2026
- Provided customer service
- Processed customer transactions efficiently
- Maintained cleanliness for my work station and throughout the store
- Restocking from the truck deliveries for the main store and coolers
Cashier
Walmart
Vincennes, IN
07.2024 - 01.2025
- Processed customer transactions efficiently using point-of-sale system.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Learned safety protocols and adhered to cash handling procedures consistently.
- Adapted quickly to new systems and processes, improving transaction speed over time.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Manager
Steak N Shake
Vincennes, IN
05.2023 - 07.2024
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed staff schedules to align with peak operational hours and improve workflow efficiency.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
North Central High School
Farmersburg, INSkills
- customer service
- customer assistance
- work ethic
- patience
Accomplishments
- Trained and mentored many employees.
- Promoted to Manager after only 4 months for exceptional performance.
Languages
English
Native or Bilingual
Timeline
Cashier
Marathon Gas Station
06.2025 - 01.2026
Cashier
Walmart
07.2024 - 01.2025
Manager
Steak N Shake
05.2023 - 07.2024
High School Diploma -
North Central High School