Kalie Heim
Indianapolis
Summary
Resourceful professional with eight years of customer service experience, demonstrating strong problem-solving skills and adaptability. Proven ability to excel in both team-oriented and independent settings. Recognized for creativity, dependability, and a strong work ethic, consistently delivering high-quality service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician (RBT)
LittleStar ABA Therapy
03.2025 - Current
- Focus on implementing behavior intervention plans (BIPs)
- Collecting data on client behavior and progress.
- Collaborating with supervisors and families.
Production Clerk
Cigna-Express Scripts
01.2025 - 03.2025
- Ensures that all medication meets quality control standards
- Package prescriptions that require special handling according to specific policies
- Ensure that medications are stocked correctly
Emergency Room Registrar
IU Health North Hospital
06.2024 - 12.2024
- Manage electronic medical records accurately and in a compliance with privacy regulations.
- Communicate and problem solve to accurately pass on information to nurses to provide proper care.
- Follow up with patients to make sure proper information is loaded into the computer and proper documents are loaded
Store Pack
Guitar Center
08.2023 - 04.2024
- Maintained organized work area to safeguard items and comply with standards
- Protected materials for transport by correctly packaging products in boxes
- Completed daily orders with expert picking and packing of shipments
Cycle Counter
EHOB, Inc
05.2023 - 10.2023
- Assist in investigation of inventory problems and reports inventory issues that require immediate attention to Supply Chain Manager
- Verify part number, lot number and count for items being cycle counted.
- Count each pick line and storage location for items displayed in the cycle count work queue.
- Adjust existing inventory data when necessary.
Gymnastics Instructor
Wright's Gymnastics
11.2022 - 04.2023
- Instill life skills and lessons to children in order to help them succeed.
- Teach, correct, and safely spot children preforming parkour and gymnastics.
- Provide feedback to parents on the development of their child.
- Consistently bring a positive demeanor, to provide a fun learning environment.
Parts Inventory Specialist
Pearson Ford
07.2022 - 10.2022
- Maintain proper organization of inventory
- File and organize parts and warranty information
- Fulfill inbound concerns and questions via phone
- Provide service to customer concerns pertaining to parts
Auto Parts Driver
Pearson Ford
11.2017 - 07.2022
- Perform inventory management duties.
- Record monetary information for deliveries
- Ensure proper delivery of parts to destination
- Record information regarding conformation of delivery
Porter
Pearson Ford
09.2017 - 11.2017
- Ensure proper closing of dealership
- File and organize vehicle information
- Inspect alignment and brakes on vehicles
- Shuttle customers to and from the dealership
Education
High school diploma - undefined
Westfield Washington High School
Westfield, IN06.2016
Skills
- Delivery driving and customer service
- Sports coaching and training
- Merchandising and inventory control
- Data entry and management
- CPR certification
- Registered Behavior Technician (RBT)
Certification
Driver's License
Timeline
Registered Behavior Technician (RBT)
LittleStar ABA Therapy
03.2025 - Current
Production Clerk
Cigna-Express Scripts
01.2025 - 03.2025
Emergency Room Registrar
IU Health North Hospital
06.2024 - 12.2024
Store Pack
Guitar Center
08.2023 - 04.2024
Cycle Counter
EHOB, Inc
05.2023 - 10.2023
Gymnastics Instructor
Wright's Gymnastics
11.2022 - 04.2023
Parts Inventory Specialist
Pearson Ford
07.2022 - 10.2022
Auto Parts Driver
Pearson Ford
11.2017 - 07.2022
Porter
Pearson Ford
09.2017 - 11.2017
High school diploma - undefined
Westfield Washington High School
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