KALI PRASANNA PATHMANABAN

• Created comprehensive care plans for every new patient being admitted at centre. 'Care Plans' would include Notes from Patient's Doctors, recommending doctor Consultations or reviews, medicines patient needs to take as per updated prescriptions.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Established robust risk mitigation strategies to safeguard patients against health & safety risks.
• Developed strong company culture focused on patient engagement, collaboration, and continuous learning opportunities.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development

• Patient Admission
• Patient Care
• Coordination with Doctors & Nursing Department
• Patient Counseling
• Insurance Department work
• ER management
• Patient discharge
• PR activity
• Collaborated with other department managers to develop strategies for improving overall hotel operations and guest experiences.
• Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
• Coordinated staff training sessions on new systems or procedures, fostering continuous learning among team members.

• Represented the Institution to Patients, General Public And Government Officials
• Online Marketing
• Patient Care
• Supervising Reception
• Conducting Medical Camps
• Coordinated CME Work Shop
• Coordination with Doctors
• Supervising and being a single point of contact between patients and all departments
• Served as primary liaison between company management and external partners in joint ventures or copromotions.
• Streamlined processes within the PR department for improved efficiency and productivity.
• Collaborated with marketing team to create cohesive messaging across all channels for maximum impact.

• Event Management
• International Tourism
• Wedding Management
• Built strong networks with key stakeholders both internally and externally to support business growth objectives.
• Mentored junior staff members, resulting in more cohesive team and increased overall performance.

• Led the Recruitment process
• Administration Incharge
• Payroll Processing
• Performance Assessment
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
• Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.

• Handled Entire Payroll for more than 1000 Employees
• Helped in Expanding New Dealership Locations

• Completely Handled all HR And Admin work for all 3 sister concerns of company Namely Innasite Infotech P Ltd, Retailwave India P Ltd and PayPod India P Ltd.
• Coordinated with the Parent US Company for H1b/ L1 US placements.
• Took the Start From 10 Employees to 3 Full fledged Entities.
• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.

• General Supervision
• Practical Advise on Administration and Management issues
• Handled the entire Sale of Hospital
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
• Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.

Admin Incharge for all Branches.

• Provided training for new staff members, fostering a culture of continuous learning within the department.
• Coordinated complex logistics for large-scale events or meetings with minimal supervision.
• Evaluated risk factors for potential projects or initiatives, providing valuable input during decision-making processes.
• Improved communication within the organization through regular updates on policies, procedures, and key events.
• Streamlined office processes by implementing efficient administrative systems and procedures.