Kallol Roy
Bartender
Barddhaman
Summary
Summary/Objective: Enthusiastic and customer-focused bartender with a BSc in Hospitality and Hotel Administration from Bengal School of Technology and Management. Experienced as a Guest Service Associate at The Westin Chennai Velachery, India, and completed a 6-month internship at Vivanta Chennai, India. Proficient in bartending techniques, knowledgeable about various spirits, and experienced in managing bar operations. Passionate about crafting exceptional cocktails and delivering outstanding service. Quick learner, seeking an opportunity to contribute my bartending skills to a vibrant and upscale establishment in the USA.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Guest Service Associate
The Westin
Chennai
01.2022 - Current
- Provided excellent customer service to guests, ensuring a positive and memorable experience
- Handled guest inquiries, requests, and complaints promptly and professionally.
Vivanta
Chennai
01.2019 - 01.2020
- Include details of your internship responsibilities and accomplishments]
Education
BSc - Hospitality and Hotel Administration
01.2018 - 04.2021
Beverage Management, Mixology, Customer Service Excellence. - undefined
Skills
- BartendingProficient in crafting a wide range of cocktails and beveragesMixology: Knowledgeable in various mixology techniques and drink recipesCustomer Service: Excellent interpersonal skills to engage and satisfy guestsBar Operations: Experience in bar setup, inventory management, and cash handlingCommunication: Effective in conveying information to customers and team membersMultitasking: Able to handle a fast-paced environment while delivering quality serviceQuick Learner: Eager to acquire new skills and adapt to changing situationsCertificationsInclude your certifications as previously provided]
Additional Information
- Extracurricular Activities/Volunteer Work: [Include any extracurricular activities or volunteer work as previously provided
Timeline
Guest Service Associate - The Westin
01.2022 - Current
- Vivanta
01.2019 - 01.2020
Bengal School of Technology and Management - BSc, Hospitality and Hotel Administration
01.2018 - 04.2021
- Beverage Management, Mixology, Customer Service Excellence.,