KALLOL BIKAS KHANKARI
Jadavpur, Kolkata
Summary
Hardworking employee with customer service, multitasking, and time management abilities, Looking for a job where I can prove my self and apply the knowledge to Gain wide experience and satisfaction. I will be much pleased to work in Globally competitive environment on challenging assignment and make Best use of my knowledge and skill in progress of the organization.
Overview
17
17
years of professional experience
Work History
Reservation Manager
AVIANA TRAVELS PVT LTD
Kolkata
03.2019 - Current
- Handled all aspects of reservations, including cancellations, modifications, and confirmations.
- Tour Manager for GIT Tours.
- Leisure Travel Outbound , International Ticketing , FIT/ GIT for Corporate Client Handling.
- Group contracting with airlines.
- Organized promotional activities aimed at generating more bookings from repeat customers.
- Assisted with the implementation of new systems or software programs related to reservation management.
Sr. Reservation Executive
VINAYAKA TOURS AND LEISURES
Kolkata
05.2011 - 02.2019
- Handled LTC, GIT, FIT bookings,
- Handled all customer complaints in a professional manner.
- Assisted walk-in guests with making same-time reservation requests.
- Maintained detailed records of all bookings and cancellations.
Reservation Executive
SURVOTTAM TRAVELS PVT LTD
Kolkata
06.2007 - 04.2011
- Domestic & International Ticketing Executive
- Maintained detailed records of all bookings and cancellations.
Education
Master of Arts - Bengali
Vidyasagar University University
Medinipur04-2010
Bachelor of Arts - Bengali
Sabang Sajanikanta Mahavidyalaya, Vidyasagar University
Medinipur04-2007
Skills
- Travel reservations
- Travel Planning
- International Travel
- Positive Attitude
- MS Office
- Team Collaboration
- Customer Relationship Management
- Staff Management
- Well versed in International Ticketing on Galileo & Amadeus
Hobbies and Interests
Cricket, Foot Ball, Volleyball, Traveling, Listening Music, News & Debates and watching Television
Training
- MS Word, Excel, Power Point & FoxPro etc, and Internet Browsing & Emailing from Bright Computer Training Center- Kolkata
- Certificate Course for BSP Documentation through Galileo
Timeline
Reservation Manager
AVIANA TRAVELS PVT LTD
03.2019 - Current
Sr. Reservation Executive
VINAYAKA TOURS AND LEISURES
05.2011 - 02.2019
Reservation Executive
SURVOTTAM TRAVELS PVT LTD
06.2007 - 04.2011
Master of Arts - Bengali
Vidyasagar University University
Bachelor of Arts - Bengali
Sabang Sajanikanta Mahavidyalaya, Vidyasagar University
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