I am a dedicated Network Analyst with over 3 years of experience in network operations. My expertise lies in designing, deploying, troubleshooting, and maintaining networks in both LAN and WAN environments. I have hands-on experience with Cisco and Juniper devices and a strong foundation in routing protocols such as OSPF and BGP. I am eager to contribute to a dynamic organization where I can leverage my skills
Overview
3
3
years of professional experience
Work History
Network Analyst
Optum Global Solutions Private Limited
Hyderabad
08.2022 - 08.2025
Troubleshooting the routing protocols such as OSPF and BGP
Primary Incident management troubleshooting and resolving all network-related incidents
Raising tickets with product vendors and coordinating to resolve issues
Creating ISP tickets with AT&T, Lumen, Orange, Airtel, etc., and coordinating issue resolution and preparing RCA
Configuring and troubleshooting protocols such as OSPF and static routes
Troubleshooting hardware-related issues and raising RMA if necessary
Executing iOS upgrades, security patches, and bug fixes
Monitoring and managing routing protocols OSPF and BGP
Provisioning and end-to-end troubleshooting of Cisco and Aruba Access Points
Scheduling work windows for site services teams to troubleshoot issues on POE switches and device replacements
Monitoring device health status daily and documenting the information
Configuring and troubleshooting MX240 devices
Configuring default routes for respective ISPS
A global health services company providing technology and data analytics solutions