Kalpak Pingle

Drove product development as the founding full-stack engineer, building the platform from the ground up, contributing to the company's growth to 150+ customers and generating $3M in annual recurring revenue (ARR).

Collaborated cross-functionally with marketing, sales, and operations across timezones (India and US) to quickly iterate on user feedback, leading to a 30% increase in customer satisfaction.

Delivered high-impact, quality-driven features, including:

• Zero-click scheduling system that automated 100% of interview scheduling, saving approximately $60K annually for mid-market customers.
• Fast-track interviewer training, enabling the onboarding of new interviewers and getting them fully trained in less than 10 days.
• Automated interview reminders and training feedback notifications, ensuring smooth workflows and better preparation.
• Real-time interview metrics fetcher, providing recruiters and interviewers with actionable insights in under 5 seconds.

Thrived in ambiguity by executing agile solutions that addressed evolving business needs, delivering results in a resource-constrained, high-pressure startup environment.

Embraced a scrappy, entrepreneurial approach, balancing product innovation with resource limitations, driving key features with a hands-on attitude that kept development on track and accelerated growth.
Built AI-powered Slack chatbots using cutting-edge LLM models like GPT-4, providing smarter, context-aware support for Slack users and achieving zero click interview scheduling.

• Engineered a fully automated migration system for Slack users, streamlining the process of transferring users from individual teams to a parent organization (e.g., Acme-France merging with Acme-Europe), enabling global organizations to efficiently manage de-merging and merging operations across countries.
• Developed and maintained Org-level Slack admin app APIs, allowing administrators to manage apps and integrations at the organization level instead of individual teams, driving operational efficiency and reducing overhead for large enterprises.
• Thrived in a fast-paced, high-pressure environment, consistently meeting tight deadlines and across timezones.

• Managed a high-volume digital advertising budget of approximately $250K per day across multiple social platforms, including Google, YouTube, Bing, Yahoo, and Facebook, ensuring optimal ad spend distribution and performance across channels.
• Led end-to-end reporting and analysis by pulling and consolidating ads data from various platforms, feeding it into billing systems to ensure accurate and timely invoicing and reconciliation.

• Led a cross-functional team for Entitlements and Subscription module for Citi Investment and Research of 6 engineers and QA analysts, ensuring alignment with the product roadmap and effective execution.
• Built a rule engine to drive distribution of Citi Research docs based on entitlements to improve efficiency and fastening development by 30%.
• Developed a Workflow for 'Public Appearance' for Citi's Investment researchers from scratch. This automated entire manual process of approval and improved research analyst efficiency by saving 8hrs of time per week.

• Engineering Lead for Global CRM product for HSBC bank supporting Ultra High net worth Individual customers with worth more than $5M. Delivered Global CRM product for UK region while managing versions for US region by building KYC, CIF, Accounts and Contact Management.
• Built and supported Credit Card website for HSBC N.A by supporting features "Request a new card", "Report Lost or Stolen card" and "Login and registration restricting to max retry attempts"