Summary
Overview
Work History
Education
Skills
Awards
Disclaimer
Timeline
Generic

KALPANA

Summary

Highly skilled Manual tester with 7 Years Proficient experience in Defect management, Bug tracking, and raising bugs in JIRA. Experienced in process improvement, Test case writing, Execution, and Reporting. Expertise in Functional, Regression, and Stress testing for mobile applications, Alexa devices, and Smart devices.

Overview

7
7
years of professional experience

Work History

Senior Manual Quality Test Associate

Amazon Development Centre
08.2021 - Current
  • Led the revamping of the QA process, resulting in a 35% improvement in the test cycle for new software features, and received the 'Silver Championship' award.
  • Awarded for mentoring new Quality Assurance team members, contributing to a 20% increase in team productivity.
  • Responsible for successful delivery of a critical project under aggressive timelines exceeding stakeholder expectations
  • Understanding and analyzing the requirement and scope of the product
  • Participating in Agile ceremonies and Resolving and retesting the defects
  • Conducting Alexa application testing on iOS and Android, integrating devices with applications.
  • Designing test strategies, writing test plans, and executed test cases
  • Coordinating with development and product teams to fix software issues
  • Preparing test scenarios and test cases based on the requirement
  • Raising the regression failures on daily builds using JIRA and sending defect report to the product owner
  • Executed comprehensive testing strategies, including Smoke, Accessibility, Functional, and Regression testing, resulting in a 30% reduction in post-launch defects and enhancing user satisfaction ratings across all platforms.
  • Spearheaded the development and execution of a comprehensive test coverage strategy for 15+ Alexa applications, leading to improved user feedback scores by ensuring consistent quality across devices throughout testing phases

Manual Quality Test Associate

Amazon Development Centre
08.2018 - 08.2021
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Created and maintained database of common and known testing defects.
  • Met project scope and delivery dates by planning optimal testing schedules.
  • Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
  • Completed Unit and regression tests on software and individual modules.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Verified accuracy of final products before release into market.
  • Reviewed customer feedback to identify areas for improvement in products or services.

Device Associate

Amazon Development Centre
08.2017 - 08.2018
  • Understood project requirements and contributed to test plans and test case preparation.
  • Executed test cases and conducted functional testing.
  • Reported bugs, performed regression, and API testing.
  • Taking care of Automation Test results.

Education

MBA - General Management

Anna University
01-2024

B.Tech - IT

Mohammed Sathak AJ College of Engineering
01-2017

Skills

  • Functional Testing
  • Test Scenarios
  • Test Reporting
  • Defect tracking
  • Software testing
  • Manual Testing
  • Regression Testing
  • Test Documentation
  • Test Planning
  • Basics of SQL
  • Basics of Python
  • Agile Methodology
  • Application Testing
  • Sanity & Smoke Testing
  • Black Box Testing

Awards

  • Silver Championship, Streamlined QA Process. Led the revamping of QA Process resulting in 35% improvement in test cycle for new software features.
  • Mentor of the Year, Awarded for mentoring new quality assurance team members contributing a 20% increase in Team productivity.
  • Yellow Badge, Pioneered an innovative testing strategy for a complex application, enhancing the detection of edge case defects.

Disclaimer

I Kalpana, hereby declare that all the information mentioned above is true to the best of my knowledge and belief.

Timeline

Senior Manual Quality Test Associate

Amazon Development Centre
08.2021 - Current

Manual Quality Test Associate

Amazon Development Centre
08.2018 - 08.2021

Device Associate

Amazon Development Centre
08.2017 - 08.2018

MBA - General Management

Anna University

B.Tech - IT

Mohammed Sathak AJ College of Engineering
KALPANA