Kalpana Kalal
Brampton
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Seasonal Sales Associate
Under Armor
10.2023 - Current
- Managed displays year-round, including seasonal displays
- Special-ordered items for customers upon request
- Welcomed each customer to the store and offered help as needed
- Created seasonal clothing displays, including dressing and arranging mannequins
- Assisted customers with dressing rooms, including bringing clothing in different sizes and offering outfit suggestions
- Dressed mannequins and organized seasonal window displays with best-selling products
- Assisted customers with locating and ordering merchandise not on the floor, whether from other locations or company website
- Carefully processed new shipments, inputting inventory into Excel spreadsheet and notifying management of any errors
- Managed the cash register, including customer returns
- Performed minor alterations on dresses and shirts.
Sales Associate
D-mart
08.2021 - 04.2023
- Managed displays year-round, including seasonal displays
- Special-ordered items for customers upon request
- Welcomed each customer to the store and offered help as needed
- Created seasonal clothing displays, including dressing and arranging mannequins
- Assisted customers with dressing rooms, including bringing clothing in different sizes and offering outfit suggestions
- Managed the cash register, including customer returns
- Performed minor alterations on dresses and shirts
- Opened and closed store each day
- Managed warehouse and inventory
- Handled all customer complaints and returns
- Altered clothing upon request for customers.
Education
Global Business Management -
Mohawk Collage
Mississauga, ON 01.2023 - 04.2025
Bachelors in Business Management - undefined
Mohanlal Sukhadia University Udaipur
01.2021 -
Skills
Customer servicemerchandiseSalescashierRetail salesCold callsMS OfficeMicrosoft WordMicrosoft PowerpointExcelinventoryCustomer-oriented Sales Associate with display and inventory experience Strong people skills and thorough understanding of warehouse and display management Knowledge of sizing differences across brands and able to make recommendations for customers
Timeline
Seasonal Sales Associate
Under Armor
10.2023 - Current
Global Business Management -
Mohawk Collage
01.2023 - 04.2025
Sales Associate
D-mart
08.2021 - 04.2023
Bachelors in Business Management - undefined
Mohanlal Sukhadia University Udaipur
01.2021 -