Kalpana Mondal
KOLKATA
Summary
Dynamic Retail Sales Associate with proven expertise at SHREE OPTICALS excelling in customer engagement and product knowledge. Adept at utilizing sales techniques and point of sale. systems to enhance customer experiences and drive sales. Recognized for fostering team collaboration and delivering exceptional service in a fast-paced environment.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Shree Opticals
Kolkata
05.2022 - 04.2025
- Demonstrated knowledge of store products and services.
- Participated in team meetings and training sessions.
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
Education
High School Diploma -
Lake Point School
Kolkata 04-2017
Skills
- Point of sale
- Inventory management
- Customer service
- Product knowledge
- Team collaboration
- Cash handling
- Sales techniques
- Friendly and outgoing
- Retail sales
- Positive and professional
- Customer engagement
Languages
Hindi
First Language
Bengali
Proficient (C2)
C2
English
Intermediate (B1)
B1
References
References available upon request.
As Optician
Use of Auto Refractometer ,
Use of Auto Lensometer ,
Helping patients for selection of Eyewears ,
Fitting & Adjustment of Spects ,
Etc .
Timeline
Retail Sales Associate
Shree Opticals
05.2022 - 04.2025
High School Diploma -
Lake Point School