KALPESH CHOUHAN
Senior IT Manager
Jodhpur
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
8
8
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Senior IT Manager
Nine Star Broking Pvt. Ltd.
JODHPUR
03.2022 - Current
- Collaborate with software vendors to integrate new software into the existing IT infrastructure.
- Troubleshoot and resolve technical issues related to software integration, automation, and networking.
- Cyber Security Audit for the company and CTCL ID’s Management.
- Develop and maintain the technical documentation related to software integration, automation, and networking.
- Monitor and maintain the performance and security of the IT infrastructure.
- Participate in the planning and implementation of IT projects related to software integration, automation, and networking.
- Knowledge of hardware installations besides partaking experience of maintaining websites.
- 5+ years’ experience in IT management, including planning, developing, and implementing IT strategies.
- A proven track record of improving efficiencies, streamlining operations, and reducing costs.
- Experienced in troubleshooting and resolving IT issues in a timely manner.
- Proficient in multiple platforms and programs such as Microsoft Office, Windows, and Linux.
- Experienced in developing and implementing disaster recovery plans.
- Excellent communication and problem-solving skills with the ability to work independently and in a team environment.
Senior IT Executive
Hensex Securities Pvt. Ltd.
JODHPUR
04.2019 - 02.2022
- Strong experience in supporting, designing, and implementing on premise Exchange and Office 365.
- Completed daily IT Help Desk activities, including network, OS, and application troubleshooting and installation of new systems with required applications.
- Cross-checked data backups to verify integrity and consistency of duplication Cross-checked data backups to verify the integrity and consistency of duplication.
- Updated department documentation, such as the license database, configuration documentation, infrastructure maps and FAQs to maintain consistent response levels.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Analyzed and verified system requirements of newly installed applications to support maximum compatibility with ongoing operations.
- Managed creation and , Crimping, Punching, Remote Desktop Creation, Microsoft Outlook Configuration, Backup Creation and so on.
- Engaged in troubleshooting web browser and security settings; worked with the vendor to resolve issues found within the product.
- Adept in troubleshooting and resolving technical issues with high efficiency.
- Developed and implemented IT policies and procedures to ensure the security of data.
Back Office Operation Executive
India Informatics
JODHPUR
07.2017 - 01.2019
- Back Office Operation Executive, Inventory Handling, Customer Services.
- Managed drop shipping operations for a large online retailer, providing excellent customer service and quick order fulfillment.
- Maintained detailed records of orders and inventory, including tracking shipments and updating customer orders.
Education
MCA - Computer Science and Programming
Lachoo Memorial College of Science And Technology
JODHPUR05.2018
BCA - Computer Science and Programming
Lachoo Memorial College of Science And Technology
JODHPUR05.2016
12th - Commerce Computer
Hanwant Sen. Sec School
JODHPUR05.2013
Skills
- Experience with multiple Windows versions
- API integration and management
- Implementation of network security measures
- Social media management
- Comprehensive risk planning
- Data security management
- Disaster recovery planning
- Patch management expertise
- Facilitating internal audit processes
- Standard operating procedure creation
- IT compliance
- Cybersecurity management
Certification
JAVA/J2EE from IBM Headstart Jun-2018
Interests
Coding, Writing, Trekking, Photography, Design
Awards
Winner of the programming marathon in college., Winner of the program Fix it in college.
Timeline
Senior IT Manager
Nine Star Broking Pvt. Ltd.
03.2022 - Current
Senior IT Executive
Hensex Securities Pvt. Ltd.
04.2019 - 02.2022
Back Office Operation Executive
India Informatics
07.2017 - 01.2019
MCA - Computer Science and Programming
Lachoo Memorial College of Science And Technology
BCA - Computer Science and Programming
Lachoo Memorial College of Science And Technology
12th - Commerce Computer
Hanwant Sen. Sec School
Similar Profiles
Rakesh ShigwanRakesh Shigwan
Team Leader at Coverfox Insurance Broking Pvt LtdTeam Leader at Coverfox Insurance Broking Pvt Ltd
Fazal MahmoodFazal Mahmood
Area Sales Manager at QuickInsure Insurance Broking Pvt LtdArea Sales Manager at QuickInsure Insurance Broking Pvt Ltd
REX SIRUSREX SIRUS
Cluster Manager -Business Development at Muthoot Risk Insurance & Broking Services Pvt LtdCluster Manager -Business Development at Muthoot Risk Insurance & Broking Services Pvt Ltd
MOHAMMED VASIMMOHAMMED VASIM
PRODUCTION & DESIGNING HEAD at INDIAN OAK DESIGNSPRODUCTION & DESIGNING HEAD at INDIAN OAK DESIGNS
Neha SinghNeha Singh
Operations Manager at ICICI BANKOperations Manager at ICICI BANK