Kalpesh Yadav
Lucknow
Summary
A highly motivated and results-oriented logistics analyst with 8+ years of experience optimizing middle-mile operations in the e-commerce industry. Proven ability to streamline processes, enhance delivery efficiency, and drive cost reductions. Skilled in data analysis, operational planning, and process improvement, with a strong track record of boosting productivity and reducing expenses.
Overview
9
9
years of professional experience
Work History
Assistant manager - Warehouse Operation
Flipkart India PVT LTD
Lucknow
05.2021 - Current
- Led end-to-end operations for 14 dark stores at the Lucknow location, ensuring seamless daily execution and performance.
- Managing the 60K SKU Daily timely picking/packing and ensuring that no breaches their respective cutoff.
- Managed warehouse inventory operations, including GRN, put way, Picking, packing etc. 5L + SKU in BAU and 10L+ in BBD period including the (IWIT, RCOB, NCOB, RC Liquidation etc.)
- Formed Key Result Areas (KRAs) for the team size of 30 employees to improve performance and achieve organizational goals.
- Monitored and optimized the picking-to-bill cycle time, consistently achieving the 2-minute target across 600+ daily orders.
- Implemented route optimization strategies, reducing average delivery time and increasing delivery efficiency.
- Maintained high customer satisfaction by ensuring prompt delivery and proactive issue resolution in last mile operations.
- Led the quality/safety matrices & audit readiness, consistently achieving the target of 90%.
Sr. Hub In-charge Operation
Flipkart India PVT LTD
Lucknow
05.2021 - 08.2024
- Managing 8.5L shipment daily IB/OB in peak season (BBD) 5.5L Inbound/outbound in the BAU period.
- Led the unloading of all incoming national, zonal, and local vehicles, ensuring proper CPD prioritization & salvation of all regular and ad-hoc vehicles according to the network alignment.
- Managed 150+ regular and ad-hoc vehicle departures during peak season (BBD) and 110+ during the BAU period, adherence to respective cutoff times.
- Managed workforce planning for 1,200+ during peak season (BBD) and 700+ during the BAU period.
- Worked with warehouse automation systems such as VDS, TBC, VRC, bi-directional spiral conveyors, and peripheral highway conveyors, ensuring zero incidents by strictly adhering to safety guidelines.
- Led orphan reconciliation accuracy from 76% to 95% through process optimization and strategic oversight.
- Worked on the MSI metrics through stakeholder collaboration, ensuring zero first-aid cases, no fire equipment obstructions, and accurate near-miss reporting, resulting in an improvement from 78% to 96%.
Sr. Station Manager (First & Last Mile Operation)
Grofers India PVT LTD
07.2020 - 04.2021
- Managed GSP/field executives at the drop point level and shared the requirement plan with the SRE team based on the planned capacity.
- Monitored cash management at all stations [Noida Cluster], ensuring timely banking and updates on the portal during the station opening and closing.
- Identified opportunities for establishing new drop points and shared detailed plans with the reporting manager, including area, DP location, operational inventory, and manpower requirements.
- Conducted thorough RCA on performance data received from the central team, discussed findings with our team, and reviewed overall performance metrics to ensure adherence to defined SLAs.
- Identified areas for improvement and consistently implemented innovative solutions to enhance process efficiencies.
- Optimized storage area by organizing floor space, adhering to design principles, and recommending improvements for increased efficiency.
Station Manager (First and Last Mile Operation)
Grofers India PVT LTD
05.2018 - 08.2020
- Managed order palletization post-procurement for 10K orders daily, aligning with delivery plans provided to GSP/field executives, and promptly reported any missing orders from procurement.
- Rider Route planning and fleet management as per HFS and NHFS sales.
- Monitored dispatch worker palletization and ensured timely pallet dispatch according to defined time slots.
- Proper coordination with the HR team for the hiring of new riders as per area volume and launched a new launched pin code.
- Monitored team leaders to ensure proper follow-up with field executives/GSPs, ensuring deliveries are completed within the scheduled order slots.
- Promptly addressed and resolved all queries received via email and various platforms.
- Maintain return item report on regular basis and same compile with RTO report and resolve all queries which are fallen under the compile data.
- Station level Cash management and banking on a regular basis and the same data send to finance team.
- Proper Coordinated with SRE for the on-boarding of new DP’s and GSP based on area volume and developed corresponding BCP plans.
Operation Executive (First, Last & Mid mile Operation)
Rivigo Services Pvt. Ltd.
09.2016 - 04.2018
- Managed hub operations for a section of a 33k Sq. Ft. processing center, overseeing inbound, outbound, pickup and delivery activities.
- Coordinated effectively with team leaders, hub workforce, and business partners to ensure the smooth execution of efficient hub operations.
- Proper monitoring of all documents such as Invoice, Delivery Challan, LR copy & E-waybill of all Incoming and outgoing consignment.
- Ensured 5S should be maintained entire floor operation and provided guidance to the workforce on maintaining 5S standards.
- Ensured weekly stock counts of in-house materials, maintaining zero DEPS (Damage, Excess, Pilferage, and Shortage), and resolution of any DEPS cases in the 24hrs.
- Monitored shift operations performance & ensuring 100% delivery, pickup, and line haul connections as er their respective cutoff.
- Managing the MIS report of all clients and ensuring that all MIS should be E-mail to all clients as per the timeline provided by the sales team.
- Proper Route planning as per the load availability on the floor and ensure that vehicle utilization should be 85%+.
Education
B-Tech - Electrical Engineering
Dr. APJ Abdul Kalam Technical University
01.2016
Intermediate -
UP Board
01.2012
High School -
UP Board
01.2010
Skills
- Warehouse management
- Inventory control
- Safety compliance
- Route optimization
- Performance metrics
- Logistics coordination
Projects And Certificates
- Certified Yellow Belt in Lean Six Sigma, Flipkart, 2024
- Warehouse Expansion, From 2L sqft to 4L sqft. [Layout, Automation, coordination RE/Project Team]
- Re-designing Layout, Creating single piece flow - IPP Improvement by 2% with travel dist. reduction from 105 meter to 78 meter.
- Cost Reduction, Significant reduction of cost and CPS reduction 4.92 to 3.25.
- Reach & Expansion of UP Cluster, Unlocked 96 MDHs by adding 2 additional stations within existing infra capacity of 2.4k sq. ft. at MH.
- IPP Improvement, Completed the project IPP improvement 6.19% by the primary elimination of NFA.
- Unnati Project, Achieving a 28% improvement in orphan reconciliation.
- 3-Tier Station Setup, Completed the 3-Tier station setup from 2 Tier by the proper load balancing and Bin configuration.
- Warehouse Expansion, Completed the warehouse expansion 50k to 80k in 2023 and 1.7L to 3.06L in 2024.
- Robo Zest 14, A National Level Robotics Championship certificate in 2014.
Timeline
Assistant manager - Warehouse Operation
Flipkart India PVT LTD
05.2021 - Current
Sr. Hub In-charge Operation
Flipkart India PVT LTD
05.2021 - 08.2024
Sr. Station Manager (First & Last Mile Operation)
Grofers India PVT LTD
07.2020 - 04.2021
Station Manager (First and Last Mile Operation)
Grofers India PVT LTD
05.2018 - 08.2020
Operation Executive (First, Last & Mid mile Operation)
Rivigo Services Pvt. Ltd.
09.2016 - 04.2018
B-Tech - Electrical Engineering
Dr. APJ Abdul Kalam Technical University
Intermediate -
UP Board
High School -
UP Board