Kalpita Singh

Clientele: Deutsche Bank, Axis Bank, Kotak Bank, EXIM Bank, SBI, Bank of India

• Implementation of Infosys product Finacle on Core banking and e-banking channel.
• Responsible for the project management throughout the entire project lifecycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, feasibility study, solution design, implementation, post implementation review, project closure and handover
• Assessed project risks and devised mitigation strategies to avoid potential roadblocks.
• Kept project teams on-task with proactive control of budgets, schedules and scopes.
• Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
• Evaluated, determined and delegated tasks to staff based on client needs, capacity planning and project-specific initiatives.
• Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
• Outlined work plans, assessed resources and determined timelines for projects.
• Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.
• Delivered high level of service to clients to extend relationship and encourage further projects.
• Monitored internal financial budgets to measure against projections.
• Spearheaded key projects, resulting in high customer satisfaction and increased business revenues.
• Submitted project deliverables to clients, consistently adhering to quality standards.
• Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.

• Client : Telent
• Team Size: 150
• Work closely with the department leads, finance group and the Executive team to establish the scope and goals of the project and provide leadership for the definition and delivery of project initiatives
• Estimate the resources and participants needed to achieve project goals where required, negotiate with other department managers for the acquisition of required personnel from within the company
• Proactively manage and direct on-site IT staff including consultants
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycle
• Draft and submit budget proposals and recommend subsequent budget changes where necessary
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
• Set and continually manage project expectations with team members and other stakeholders
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned task.
• Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
• Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.

• Client : British Telecommunications
• Track record Define Project Plans, scope deliverables, lead technology-based full life-cycle global/onsite-offshore project teams to effect quality delivery within budget on-time
• Research/recommend the best system solutions for business needs work closely with Tech Architects to determine best-in-class solutions Solution Evangelization/presentations to Stakeholders
• Partner with the business to envision define requirements BRD and scope, enable/manage expectations Lead Requirements Workshops Develop FSDs
• SDLC methodologies used: Waterfall, Agile/Scrum, Prepare/Evaluate RFPs
• Manage Project Risks by identifying the risks and develop a mitigation plan for action
• Pre-Sales and Proposal support, customer presentations, Training and Mentoring

• Client :British Telecommunications
• Responsibilities included understanding the requirement defined by Client
• Carry out Estimation and planning for the Work-package
• Understand and analyze the requirement specified by customers and prepare RD/SOR/Specs
• Resolve any query on Work Packages under development from customers, other project teams
• Allocate the developers to various development activities based on the Offshore Work Schedule sheet
• Guide the developer (programmer) to work on the requirement
• Track the progress against the plan
• Perform internal reviews for all deliverables
• Ensure design solutions align with target architecture provided by Solutions Architect and propose alternate solutions to minimize gaps when necessary
• Understand business challenges, translate them into solutions and provide leadership during the analysis, design and build

• Clentele :GE, Guardian
• Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
• Recommended and executed plans to improve development tools and processes.
• Tackled development tasks based on system requirements and documented approaches.
• Responsibilities included understanding the Current and New Business Process
• Performing impact-analysis for the required changes and identifying the affected components
• Preparing Business Requirements for the service requests
• Creating Unit Test Cases and Preparation of Test plan for unit testing
• Interacting with the business users to clarify any queries regarding functionality
• Unit testing and Creating Test Result documents.