KALVALA VENU KUMAR
SRINIDHI APARTMENT FLAT NO : 203 KRISHNA NAGAR NTPC GODAVARIKHANI,RAMAGUNDAM
Summary
Highly skilled Service Manager with relevant background in leading customer-focused teams and implementing effective service strategies. Strong managerial capabilities, including team leadership, problem-solving skills, and a keen ability to multitask under pressure. Demonstrated success in improving customer satisfaction levels, streamlining operations, and fostering positive work environments.
Overview
10
10
years of professional experience
Work History
SERVICE MANAGER
BJR AUTO MOTIVES PVT LTD ., CITROEN
KARIMNAGAR
10.2024 - Current
QUALITY MANAGER
ADARSHA AUTO WORLD PVT LTD ( NEXA SERVICE & BODY SHOP )
WARANGAL
09.2022 - 12.2023
QUALITY MANAGER
ADARSHA AUTO WORLD PVT LTD ( NEXA SERVICE )
MANCHERIAL
12.2021 - 08.2022
SERVICE MANAGER
ADARSHA AUTO WORLD PVT LTD ( NEXA SERVICE )
KARIMNAGAR
01.2019 - 11.2021
SERVICE ADVISOR
ADARSHA AUTOMOTIVES PVT LTD ( ARENA )
KARIMNAGAR
06.2015 - 12.2018
Education
VINCENT ITI COLLEGE , DIESEL MEACHINIC
HANAMKONDA WARANGAL 09-2024
CV RAMAN JUNIOR COLLEGE , MPC
KARIMNAGAR03-2014
TRINITY MODEL SEC SCHOOL
PEDDAPALLI03-2009
Skills
- Customer satisfaction measurement
- Team scheduling
- Hospitality and accommodation
- Process optimization
- Positive attitude
- Service delivery optimization
- Mechanical diagnostics
- KPI monitoring
- Technical troubleshooting
- Staff motivation
- Service quality management
- Budget control
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Accomplishments
BEST SERVICE ADIVISOR AWARD BY TSM
BEST CEI MAINTANICE AWARD .
BEST CUSTOMER HANDLING AWARD
Timeline
SERVICE MANAGER
BJR AUTO MOTIVES PVT LTD ., CITROEN
10.2024 - Current
QUALITY MANAGER
ADARSHA AUTO WORLD PVT LTD ( NEXA SERVICE & BODY SHOP )
09.2022 - 12.2023
QUALITY MANAGER
ADARSHA AUTO WORLD PVT LTD ( NEXA SERVICE )
12.2021 - 08.2022
SERVICE MANAGER
ADARSHA AUTO WORLD PVT LTD ( NEXA SERVICE )
01.2019 - 11.2021
SERVICE ADVISOR
ADARSHA AUTOMOTIVES PVT LTD ( ARENA )
06.2015 - 12.2018
VINCENT ITI COLLEGE , DIESEL MEACHINIC
CV RAMAN JUNIOR COLLEGE , MPC
TRINITY MODEL SEC SCHOOL
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