Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
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kalyan KV

kalyan KV

Deputy manager
Hyderabad

Summary

Dynamic and goal-oriented banking professional with 2 years of progressive experience at HDFC Bank, currently positioned as a Deputy Manager. Proven ability in managing customer relationships, achieving sales targets, handling branch operations, and ensuring regulatory compliance. Adept in cross-functional collaboration, product knowledge, and delivering excellent customer service in a fast-paced retail banking environment.

Overview

2
2
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Personal Banker

HDFC Bank
10.2023 - Current
  • Supported front desk operations, account opening processes, and customer onboarding.
  • Manage and grow a portfolio of ~380 retail banking customers including salaried and self-employed individuals.
  • Consistently achieve and exceed monthly targets for CASA, loans, insurance, and investment products.
  • Handle customer escalations, service requests, and provide personalized solutions to HNW customers.
  • Promoted retail assets and liability products, resulting in 145% achievement of sales targets.
  • Assisted with backend coordination for loan disbursement, documentation, and service support.
  • Delivered excellent customer experience and helped improve branch NPS scores.
  • CASA NAV Values and TD values.
  • Life insurance & HSL De-mat sales targets.


HDFC TRAINEE

HDFC Bank
03.2023 - 09.2023
  • Daily Day to day Customer services and queries.
  • Operating the Lobby Management in bank.
  • Tele calling for the customer's enablers data.
  • Cash handling in the Teller counter.
  • Internal Audit experience.

Education

Post Graduate - Sales And Relationship Banking

Manipal Global Education Service
Banglore, India
04.2001 -

CA Foundation And CA Inter - CA

Vagdevi Instutie
Visakhapatnam, India
04.2001 -

Skills

Customer Relationship Management (CRM)

Additional Information

  • National Qualified for the HSL bull run contest.
  • PAN india 10th ranker.
  • Selected for the BBH Inner circle contest for Cruise ship.

Certification

HSL Bull run

Timeline

HSL Bull run

08-2025

IRDA Insurance regulatory and development authority of india

11-2023

Personal Banker

HDFC Bank
10.2023 - Current

HDFC TRAINEE

HDFC Bank
03.2023 - 09.2023

NISM Certification – Mutual Fund Distributors

01-2023

Post Graduate - Sales And Relationship Banking

Manipal Global Education Service
04.2001 -

CA Foundation And CA Inter - CA

Vagdevi Instutie
04.2001 -
kalyan KVDeputy manager