Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Kalyan  Nirdhana

Kalyan Nirdhana

Data analyst at JUSTDIAL
#45-39-22, Akkayapalem, Visakhapatnam,Andhrapradesh

Summary

Responsibilities:
- Analyzed customer feedback and ratings to identify areas of improvement and customer satisfaction. Created reports and dashboards to present findings and recommendations to management.
- Created metrics and dashboards to monitor the performance and quality of the company's services across different regions and categories. Used SQL, Python, and Excel to process and analyze data from various sources.
- Conducted A/B testing and predictive analytics to optimize the company's website design, user interface and search engine. Used Python and machine learning techniques to build models and test hypotheses.
- Supported the sales and marketing teams with data-driven insights and recommendations to increase revenue and customer retention. Used data visualization tools, such as Tableau and Power BI, to create interactive charts and graphs.
- Collaborated with other data analysts and engineers to ensure data quality, integrity and security. Used Apache Spark, Delta Lake and Sqlite to store, manage and access the data.

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Data Analyst

Justdial.com
Visakhpatnam , Andhrapradesh
12.2017 - 04.2023

Responsibilities:
- Analyzed customer feedback and ratings to identify areas of improvement and customer satisfaction. Created reports and dashboards to present findings and recommendations to management.
- Created metrics and dashboards to monitor the performance and quality of the company's services across different regions and categories. Used SQL, Python, and Excel to process and analyze data from various sources.
- Conducted A/B testing and predictive analytics to optimize the company's website design, user interface and search engine. Used Python and machine learning techniques to build models and test hypotheses.
- Supported the sales and marketing teams with data-driven insights and recommendations to increase revenue and customer retention. Used data visualization tools, such as Tableau and Power BI, to create interactive charts and graphs.
- Collaborated with other data analysts and engineers to ensure data quality, integrity and security. Used Apache Spark, Delta Lake and Sqlite to store, manage and access the data.

Education

B Tech - Mechanical Engineering

Sanketika Institute of Technology And Management
Pm Palem, Visakhapatnam.
03.2012 - 03.2016

Skills

MS Office

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Timeline

Data Analyst

Justdial.com
12.2017 - 04.2023

B Tech - Mechanical Engineering

Sanketika Institute of Technology And Management
03.2012 - 03.2016
Kalyan NirdhanaData analyst at JUSTDIAL