Sai Dutta Teja Velagaleti

• Utilizing 8+ years of experience as a Power BI Developer and Office 365 Administrator.
• Collecting, cleaning, and transforming raw data from various sources to prepare it for analysis using Power BI.
• Developing interactive dashboards and reports in Power BI to visualize data trends and patterns effectively.
• Designing user-friendly layouts with charts, tables, and slicers to enhance data storytelling and support decision-making.
• Customizing visualizations to meet specific business requirements and objectives.
• Leveraging tools like Power BI's Performance Analyzer to identify and resolve performance bottlenecks in reports and dashboards.
• Debugging and troubleshooting issues to ensure seamless functionality of reports and dashboards.
• Documenting data sources, workflows, and report logic to aid in reference and troubleshooting.
• Providing support for existing Power BI reports, including implementing minor modifications and updates as needed.
• Assisting in the creation and scheduling of automated report refreshes to ensure up-to-date data availability.
• Adhering to organizational guidelines and standards for data governance, report design, and security protocols.
• Ensuring compliance with security and privacy regulations while handling sensitive data.

• Integrated Microsoft Teams and Exchange Online data into Power BI, creating comprehensive reports to track chat activity, meeting attendance, and email usage.
• Utilized Power BI’s API connectors to enable real-time visualization of usage metrics such as message volume and user interactions from Microsoft Teams.
• Developed interactive Power BI dashboards to monitor call quality and troubleshoot issues in Microsoft Teams using CQD and other performance tools.
• Built Power BI reports combining Microsoft Teams chat logs with Exchange Online email statistics to provide insights into communication patterns and collaboration effectiveness.
• Created detailed Power BI visualizations to track user engagement in Microsoft Teams, including chat frequency, meeting participation, and response rates.
• Automated API refresh workflows in Power BI to synchronize data from Microsoft Teams and Exchange Online, ensuring real-time data availability.
• Merged Microsoft Teams usage data with Exchange Online email metrics in Power BI to produce actionable insights for improving workplace communication.
• Analyzed and reported on email response times using Power BI, allowing organizations to identify bottlenecks and enhance communication efficiency.
• Developed custom Power BI reports for senior leadership, linking Microsoft Teams engagement data with email activity to provide a holistic view of organizational communication.
• Leveraged Power BI’s connectivity with Office 365 to build dashboards that showcase relationships between Teams interactions and email volumes, optimizing team productivity.
• Designed Power BI dashboards to visualize key performance indicators for business operations, enhancing decision-making processes.

• Help users troubleshoot login problems and account issues.
• Ensure users have proper permissions to access reports and dashboards.
• Assist in fixing issues when data fails to refresh.
• Troubleshoot blank or incorrectly displaying visuals.
• Resolve issues related to exporting reports to Excel or PDF.
• Investigate and suggest solutions for slow report loading.
• Resolve issues with data connections and authentication.
• Troubleshoot Power BI Desktop performance issues (crashes, freezes).
• Guide users on how to filter and sort data effectively.
• Assist with Power BI Service Navigation
• Working with Issues with Sharing Reports, Gateway configuration issues

I support and manage a range of Office 365 Administration applications, including Exchange Online, Microsoft Teams, and Cisco-based voice systems such as Jabber and Unity servers. My responsibilities include:

• Providing support to L1 and L2 engineers with Office 365 Administration-related tasks and issues.
• Managing and supporting over 6,000 end-users, including executive-level clients.
• Working with email gateways such as Mimecast, IronPort, and Proofpoint for tasks like domain whitelisting, sender blocking or permitting, and email tracking.
• Proficient in managing Exchange Online Admin Center, including distribution groups, user and shared mailbox management, and dynamic distribution groups.
• Troubleshooting Outlook issues, including recovering deleted emails, resolving mailbox size limitations, addressing shared mailbox permission issues, and fixing calendar issues.
• Handling tasks such as managing and adding users to shared mailboxes and distribution lists, as well as performing bulk administration activities using PowerShell.
• Possessing strong knowledge of Microsoft Teams administration and troubleshooting user-level issues.
• Resolving call quality issues and monitoring the Call Quality Dashboard (CQD) to evaluate overall performance.
• Integrating various third-party applications with Microsoft Teams based on business requirements.
• Collaborating closely with onsite teams during upgrades, updates, and change activities.
• Performing bulk user administration and managing Microsoft Teams through PowerShell.
• Coordinating with Microsoft to resolve outages or product-related issues, such as problems with Microsoft Teams and Exchange Online.