Kalyan VSN

Dynamic IT leader with extensive experience at JP Morgan Chase, driving operational excellence and strategic initiatives. Proven track record in managing Z/OS mainframe environments, enhancing service delivery, and fostering team collaboration. Skilled in performance tracking and risk management, achieving a 25% reduction in system downtime through innovative solutions.

• PMP
• Strategic Management
• ITIL Ver-2
• CDAC Diploma in Advanced Computing
• SIX Sigma Black Belt
• Lean
• FOL(Foundation of Leadership)

Languages Known: English, Hindi/Telugu

In Year 2008, completed global migration of Mainframe & Large Midrange scheduling applications supporting from Bangalore in record time. Completion of trainings & independent support provided from Bangalore center., In year 2010, increase the scope of support on JPMC UK mainframe Infrastructure support the existing head count capable of supporting all core global locations. As per global interoperability., Construction of the Hyderabad facility was completed in 2014 with all necessary infrastructures being set up to support global resiliency for the CCB Production Management team. An additional 30 plus head count has been added to the new location. Hiring was completed and the onboarding process was completed in record time without losing the target completion date.

• Infrastructure Operations
• Recruitment, Quality
• Risk Management.
• People Management
• Incident Management
• Problem Management
• Change Management
• Employee Development
• Transition & Migration
• Technical Management
• Training & Development
• Disaster Recovery
• Recruitment

• Ensure smooth and successful transition from Client Onshore to Delivery Centre.
• Review of acceptance criteria, Effort analysis, Training plan of the FTE to be migrated, training assessments, Process maps, defining metrics and ensuring six sigma rigor followed, timely tracking of projects.
• Closure of open issues during migration, implementation of new processes/procedures and driving other process improvements post migrations
• Ensure that the transition is completed within the allocated budgets & Time lines.
• Provide timely, high quality responses to various Request for Information (RFI) and Request for Proposal (RFP)
• Conduct Pre, Post Contract Due Diligence. Service Transition Planning & Execution.
• Support Change Management and Communication
• Cross functional alignment and Interaction with Top Management for HR, Legal, Budgeting and Quality in ensuring regulatory approvals.

• Responsible for ensuring that all staffing requisitions and job descriptions for all volume hire positions are clearly available in the required format prior to commencement of hiring.
• Coordinate with local recruitment agencies and search firms on lateral and mass recruitment, to effectively, targeted, efficient recruitment of all requirements.
• Ensure that initial screening through assessment tests is completed for all volume hire applicants and needs to assess the validity of such tests periodically.
• Ensure on the pipeline & create a feeder pool of resources for all open positions including new and replacement positions by working closely with the global Mangers.
• Review all open positions on a weekly basis and guide employees on the queries that they have about the job postings, thus facilitating the IJP process and ensuring closures.
• Ensuring that there is recruiter presence across towers on a weekly basis to encouragereferrals and address queries.
• Ensure that all verbal reference checks are completed and hiring invoices are cleared as per the requirements.
• Ensure that all recruitment processes are maintained at audit proof standards.

• Proactively mentor managers, promote consistent career management, performance measurement and skill development of junior staff
• Promote effective teamwork and manage the resolution of interpersonal issues.
• Identify ways to share resources across business services / processes to promote information sharing and career / skill development through job rotation.
• Mentored and coached team members, resulting in increased productivity, employee satisfaction, and reduced turnover.
• Define staffing plans and oversee recruiting process to achieve goals.

• Promote the use of knowledge management processes and tools Share / leverage successful products, processes and best practices across the technology organization
• Ensure documentation is captured in a document management system; publicize deliverable location to the organization as necessary.