Exploring new things
KALYANI KUMARI
SALES And RELATIONSHIP MANAGER
New Delhi
Summary
Motivated with 7 years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sales Team Leader
Travshop private limited
New Delhi
07.2020 - Current
- Respond to incoming email and phone inquiries
- Giving live demo to clients using remote access using GOOGLE-MEET or TEAMVIEWER
- Selling dynamic travel website to B2B travel agents who is running travel business and new customers who want to start new business.
- Experience in selling white label solution/online dynamic travel portal both B2B and B2C.
- Maintain and develop relationships with existing customers in person and via telephone calls and email.
- Built and maintained courteous and effective working relationships.
- Trained and mentored employees to maximise team performance.
Sales Manager
HUNGRYBAGS PRIVATE LIMITED
New Delhi
04.2017 - 06.2020
- Planned and executed promotional in store events to increase business and sales revenues.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Educated customers on available processes and services.
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Boosted team morale and overall sales volume by creating incentivizing sales contests.
Sales Executive
CROSSROADS HELPLINE
New Delhi
02.2016 - 03.2017
- Successfully generated sales by proactively calling customers and updating them on latest product deals.
- Attended regular training to keep up to date on product changes, promotions and best-selling items.
- Successfully handled customer complaints in a calm and appropriate manner, offering smart solutions to maintain customer satisfaction.
- Used excellent multitasking skills to listen to customers and carry out tasks on computers such as writing notes or inputting orders.
Education
ACCOUNTS
C.M. College
Darbhanga Bihar 01.2010 - 03.2013
Skills
LEADERSHIP QUALITY
Interests
Timeline
Sales Team Leader
Travshop private limited
07.2020 - Current
Sales Manager
HUNGRYBAGS PRIVATE LIMITED
04.2017 - 06.2020
Sales Executive
CROSSROADS HELPLINE
02.2016 - 03.2017
ACCOUNTS
C.M. College
01.2010 - 03.2013
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