Kalyani Nagre
Pune
Summary
Experienced And self-motivAted business developer with over six yeArs of expertise in driving sAles And developing new Accounts. A proven track record of collaborating with sales and development teams to achieve objectives, increase revenue, and accelerate the sales cycle. Committed to maintaining professionalism and diligence in representing the company's interests. Exceptional skills in maintaining composure and courtesy in high-pressure situations, ensuring effective problem-solving and relationship management. Passionate about empowering businesses to elevate their digital footprint. The team's successful revenue increase reflects this commitment. Dedication, combined with expertise in customer success and business development support, positions us to thrive in the evolving landscape of digital marketing. Prioritize continuous learning and adaptation to drive results that resonate with clients and their audiences.
Overview
9
9
years of professional experience
Work History
Senior Sales Manager
IBRANDtech Solutions Private Limited
07.2020 - Current
- Joined as a Business Development Associate in July 2020, was promoted to Business Development Manager in February 2021, and was further promoted to Senior Sales Manager in March 2024, with experience in Online Reputation Management (ORM) and Digital Marketing.
- Skilled in customer service, relationship building, and strategic planning. Built strong internal relationships with marketing, finance, legal, and operations teams
- Mentored junior staff to enhance performance. Developed strategies to handle negative criticism professionally
- Managed client inquiries via email, phone, and social media promptly and professionally. Maintained accurate customer interaction records using CRM systems
- Conducted market research to find business growth opportunities
- Demonstrated strong negotiation skills, especially with challenging clients
- Built and maintained long-term customer relationships through excellent service
- Collaborated with cross-functional teams to handle negative feedback
- Lead new market development, client engagement, and sales improvement efforts
- Achieved a 20% growth in client base, 75% increase in retention, and monthly sales of 35+ Lac
- Expertise in integrating ORM and digital marketing strategies to drive success
Telesales Executive
Nspiresoft LLP
04.2019 - 12.2019
- Collect customer databases efficiently & Initiate customer contact via calls and visits
- Engage in thorough needs assessment during 10-20 minute interactions, provide pertinent information tailored to customer needs
- Clearly explain products, services, and pricing, addressing customer inquiries effectively
- Effectively close sales calls
- Consistently meet weekly sales targets, converting 5 to 7 leads per week
- Successfully closed 10-15 esteemed clients
- Maintain accurate customer interaction records with CRM systems
- Conduct market research to identify business growth opportunities
- Monitor competitor activities and stay updated on telesales trends
- Demonstrate strong negotiation skills, particularly with challenging clients
- Build and sustain long-term customer loyalty through exceptional service.
Marketing Executive
Joshi Constrotech Private Limited
01.2016 - 07.2017
- As a Marketing Executive, primary role was to strategize, coordinate, and execute marketing activities to promote products and services effectively
- Key responsibilities included: Developing and evaluating marketing strategies aligned with organizational objectives
- Handling media inquiries and providing information promptly
- Presenting drafts and creative ideas to clients for review and approval
- Conducting assessments of customer and employee satisfaction
- Maintaining daily work sheets to track marketing activities and progress
- Coordinating promotional activities and trade shows, collaborating with developers and advertisers
- In essence, this role involved proactive planning, effective communication, collaboration with stakeholders, and meticulous organization to drive successful marketing campaigns and achieve business goals.
- Coordinated appointments and meetings for the marketing director with 70+ active projects.
- Developed and executed marketing programs and general business solutions, resulting in increased company exposure, customer traffic and elevated sales numbers.
Education
Master of Business Administration (M.B.A.) - Marketing
Savitribai Phule Pune University
Pune06.2015
Bachelor of commerce Cost & Works Accounting -
Savitribai Phule Pune University
Pune06.2013
Higher Secondary School Certificate -
NMV Girls High School And Junior College
Pune04.2009
Secondary School Certificate -
N MV Girls High School And Junior College
Pune05.2007
Skills
- Strong communication skills
- Contract Negotiation
- Time Management
- Customer Service
- Client Success
- Team Collaboration
- Market research
- CRM Software Proficiency
- Market Research
- Competitor Analysis
- Idea Development and Brainstorming
- Negotiation expertise
Languages
English
Marathi
Hindi
Personal Information
- Title: Senior Sales Manager
- Date of Birth: 08/02/1992
- Nationality: Indian
Timeline
Senior Sales Manager
IBRANDtech Solutions Private Limited
07.2020 - Current
Telesales Executive
Nspiresoft LLP
04.2019 - 12.2019
Marketing Executive
Joshi Constrotech Private Limited
01.2016 - 07.2017
Master of Business Administration (M.B.A.) - Marketing
Savitribai Phule Pune University
Bachelor of commerce Cost & Works Accounting -
Savitribai Phule Pune University
Higher Secondary School Certificate -
NMV Girls High School And Junior College
Secondary School Certificate -
N MV Girls High School And Junior College
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