Software Principal Engineer with 20+ years of global experience designing enterprise-scale .NET and AI/IoT platforms across Healthcare and Industrial Automation domains, including 7+ years in CT scanner solutions and international roles in South Korea, USA, France, and Israel. Achieved $20K/month in cloud cost savings and reduced customer support calls by 30%. Applied Generative AI, Azure AI, and TensorFlow models to build intelligent, scalable solutions, and earned an Executive PG in Machine Learning & AI (specialization in GenAI) from IIIT Bangalore. Led cross-functional teams to deliver systems that merge ML, cloud, and IoT to drive real-world innovation and measurable business impact.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Software Principal Engineer
DELL
Bangalore, IN
04.2019 - Current
Slashed cloud expenses by $20,000/month by optimizing Akamai CDN usage through strategic content caching
Engineered intelligent SupportAssist features, facilitating predictive system issue diagnosis for customers, resulting in a 30% reduction in support calls
Integrated telemetry-driven predictive diagnostics, improving system health visibility and user satisfaction.
Transformed product telemetry processing by reducing device record processing time for millions of daily records by 10% while enabling near real-time insights through Azure IoT Hub
Enhanced enterprise requirements by engaging global product teams to deliver feature-rich releases tailored to boost customer satisfaction scores
Client, a Windows-based software that automates support by intelligently detecting hardware/software issues on Dell devices.
Software Architect
ALSTOM
Bangalore, IN
05.2018 - 04.2019
Drove 20% revenue growth by introducing prototypes to ALSTOM France after collaboration with ALSTOM India, featuring interactive demos.
Pioneered the development & implementation of the Specification ML Generator & DWG DGN Generator & Checker, resulting in a 20% surge in accuracy in train systems through adept programming & data analysis skills
Boosted efficiency by 30% through Agile Scrum practices (Jira, Confluence, Sprint Planning) and streamlined client requirement gathering.
Partnered with UI/UX team (Figma) to elevate user experience by incorporating client feedback & delivering intuitive interfaces, resulting in improved client satisfaction ratings
Improved code quality & reliability via design reviews, bug fixing, tool validation, and unit testing (NUnit, Rhino Mocks).
Senior Engineer
SAMSUNG (HQ)
Suwon, South Korea
11.2014 - 03.2018
Developed QUIK software to visualize UI design layouts within 5 minutes, eliminating the need for 900+ pages of documentation and significantly improving efficiency.
Crafted & executed multiple clinical & UI/UX modules (Scan Timeline, Bolus Tracking, Auto Transfer, Cardiac, AutoScan, Protocol DB) using WPF, C#, XAML, & .NET in collaboration with client & UI/UX teams, achieving a 10% increase in customer satisfaction
Strengthened software quality & delivery by leading design/code reviews, conducting unit testing (NUnit, Rhino Mocks), gathering requirements (onsite USA), providing clinical trial support, validating third-party tools, estimating change requests, & implementing Agile Scrum practices with JIRA to achieve a 30% reduction in bugs
Technical Specialist
PHILIPS
Bangalore, IN
02.2011 - 09.2014
Architected CT scanner software for workflow, scanning, synchronization, & results using C#, WPF, & WCF, achieving a 20% increase in clinical efficiency & enhancing system reliability
Led client and stakeholder engagements (including PHILIPS Israel onsite), driving requirement analysis, prototype demonstrations, and knowledge transfer-contributing to a 20% higher project success rate.
Elevated user experience & achieved a 30% reduction in errors by championing the advancement of modules (Autovoice, Breathinglights, Analytical Bone Correction, FOV, Energy, Rotation Time, Log Reduction), implementing design/code reviews, & rigorous testing strategies
Associate Consultant
SIEMENS
Bangalore, IN
05.2008 - 02.2011
Devised an Plus parser for Siemens S7 PLCs, optimizing core compiler components including syntax & parsing to boost efficiency by 30% & performance by 40% while incorporating design best practices, maintaining 95% code stability in Agile/DevOps environments
Implemented multilingual reporting solutions & troubleshooted critical issues to ensure timely releases within Agile environments for the global adoption of SIMATIC, resulting in a 30% improvement in release timeliness & optimizing system performance
Software Engineer
PSI DATA SYSTEMS (An Aditya Birla Group Company)
Bangalore, IN
01.2006 - 04.2008
Created a robust reporting framework & user interface for the eFreedom Annual Statement using C#, driving a 30% increase in user engagement & enhancing reliability.