Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Kamakshi Agre

Hyderabad

Summary

Detail-oriented and results-driven, with a proven ability to manage multiple priorities efficiently while maintaining a positive and proactive attitude. Adept at ensuring accuracy, compliance, and efficiency in handling client data and documentation. Strong analytical, organizational, and communication skills, with a proven ability to meet deadlines and support cross-functional teams.

Overview

3
3
years of professional experience

Work History

Trust & Safety Associate

Accenture Solutions
Hyderabad
07.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Managed direct communication with clients to address concerns and escalate Tier 2 issues when necessary.
  • Reduced escalations by 30% by implementing a new dispute resolution framework for Tier 2 cases.
  • Developed strong product knowledge to provide informed recommendations based on individual customers.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team. Ensured data accuracy and consistency for effective workforce planning.

Finance

Verzeo EdTech
Online
12.2022 - 01.2023
  • Excel Proficiency: Acquired skills in Excel, particularly in calculating PMT and SIP, enabling precise financial analysis.
  • Financial Analysis: Acquired knowledge of the interpretation of balance sheet ratios, using them to assess company performance and risk, thus gaining a nuanced understanding of financial health indicators.
  • Regulatory Knowledge: Explored financial regulations, comprehending their impact on business operations, and how they shape financial strategies and compliance measures.
  • Conceptual Grasp: Deepened knowledge of ratios and dividend distribution mechanisms, facilitating a comprehensive evaluation of company financials.

Education

Bachelor of Business Administration -

ST ANN’S COLLEGE FOR WOMEN
Hyderabad
04.2024

Senior Secondary Education - Commerce

ST ANN’S COLLEGE FOR WOMEN
Hyderabad
04.2021

Secondary Education - X

OXFORD HIGH SCHOOL
Hyderabad
06.2019

Skills

  • MS Office and other Platform
  • MS EXCEL
  • Data Analysis
  • Communication and written English
  • English, Hindi, Kannada, and Telugu
  • Data verification and entry
  • Compliance and risk management
  • Workforce planning

Hobbies and Interests

Basketball, Music, Travelling

Timeline

Trust & Safety Associate

Accenture Solutions
07.2024 - Current

Finance

Verzeo EdTech
12.2022 - 01.2023

Bachelor of Business Administration -

ST ANN’S COLLEGE FOR WOMEN

Senior Secondary Education - Commerce

ST ANN’S COLLEGE FOR WOMEN

Secondary Education - X

OXFORD HIGH SCHOOL

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Kamakshi Agre