Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
AWARDS
Timeline
Generic

Kamakshi Venkateswaran

Scrum Master - Product Manager
Chennai

Summary

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in Agile methodologies, stakeholder management, Product management , and QA management. Highly organized in managing complex projects with multiple deadlines.

Overview

12
12
years of professional experience
2
2
Certifications

Work History

Scrum Master - Product Manager

Argano
09.2024 - Current
  • Managed product backlog effectively, prioritizing high-value items for faster completion.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Effective Active planning and prioritization - that helped in reduction of spillover trends over releases.
  • Proficient in ADO, JIRA to measure the velocity, important agile metrics, and capacity of the teams.
  • Ensuring that a clear, correct, prioritized product backlog is maintained and estimated by the team and Product Owner.
  • Reduced technical debt by actively identifying areas requiring refactoring or architectural improvements during sprint planning sessions.
  • Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
  • Prioritized roadmap in order to achieve product goals and metrics.

Scrum Master - Associate Product Manager

Accenture
04.2020 - 08.2024
  • Led multiple Scrum teams in the adoption and consistent application of Agile and Scrum practices, ensuring alignment with project goals and milestones.
  • Delivered more than 12 primary project that satisfies on-time and on-budget metrics in multiple domains like Healthcare, Retail, Telecommunication.
  • Developed custom Scrum boards for better task tracking and transparency within the team.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • • Involved in Acceptance criteria refinement in JIRA board for all features, stories involved and owned the JIRA board for multiple teams. Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

QA Manager

Accenture
02.2019 - 03.2020

• Designed and implemented comprehensive testing architectures for multiple software projects, defining test strategies, automation frameworks, and test environments to meet project objectives efficiently.

• Spearheaded the development and maintenance of test automation frameworks using industry standard tools and languages, resulting in reduction of manual testing efforts and increase in test coverage.

• Introduced and enforced quality assurance processes and standards, resulting in improved software quality and customer satisfaction scores.

• Led a team of more than 15 testers in planning, designing, and executing comprehensive software testing strategies for multiple projects, ensuring adherence to project timelines and quality standards.

  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
  • Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
  • Improved overall efficiency of the QA department through strategic planning and resource allocation.
  • Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
  • Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
  • Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.

Data Engineer

Accenture
11.2018 - 02.2019

• Utilized Collibra to design and implement data governance frameworks, including data catalogs, data lineage, business glossaries, and data stewardship models.

• Collaborated with business units and IT teams to define data governance objectives, policies, and standards, aligning them with regulatory requirements.

• Ensured data security and access controls within Collibra, maintaining data privacy and compliance with data protection regulations.

  • Enhanced data quality by performing thorough cleaning, validation, and transformation tasks.

• Collaborated with Collibra support and vendor teams to resolve technical issues and implement platform upgrades and enhancements.

• Conducted data analysis and provided insights to stakeholders based on data extracted, transformed, and loaded into data warehouses.

Functional Test Analyst - Mobile and Web

Cognizant Technologies
06.2013 - 10.2018

• Responsible for managing the project from inception including, building test strategy, sizing user stories, creation of test plan, test cases, defect creation and tracking, capturing metrics, test closure.

• Involved in API testing using POSTMAN, for the JSON responses received, and performed API level validation, for the application. Hands-on experience in both SOAP UI and POSTMAN in validating the mobile APIs consumed during the testing process.

• Defect has been raised and tracked on API and JSON level, when any API call fails across the developed mobile Application. Expertise in testing chat bot model, across the platforms

• Excellent hands-on experience in using the SWAGGER, on analyzing the API documentation for respective sprint and feature delivered, according to Acceptance criteria.

• Involved in deriving Test estimations and updating Resource Load for Functional, Mobile, Multilingual and Accessibility as per the overall Project implementation plan.

Education

MBA - Human Resource Management

Anna University
Chennai, India
04.2001 -

Bachelor of Science - Computer Science

Madras University
04.2001 -

Skills

Sprint planning

Certification

Certified Scrum Master

Accomplishments

  • Achieved reduction of spill over rates through effectively helping with backlog planning and refinement.
  • Created prototype of a mobile application called VHUG - Virtual hug that was designed and developed to prevent the suicides and the project has been into finale of Hackathon - Healthcare domain in Accenture for the year 2021. Currently the product is in development phase towards first MVP through Powerapps platform.
  • Awarded - Asia's Top 100 Influential women in Diva planet magazine, under genre of writing on social causes.
  • Co-Authored more than 3 books, and authored a solo book "Worrier or Warrior" which is published in all Ecommerce platforms with more than 100 readers currently.

AWARDS

  • Pinnacle Award - For Delivery Excellence by achieving minimal defect leakages for Mobile application delivered to US Healthcare Domain, Cognizant
  • GPOY(Global Project of the Year) - Small Scale, for successfully launching the first digital app from Active Health Management , Cognizant
  • Run Different Award - On efficiently improving the graph in velocity, and spillover rates within Scrum Team, Accenture


Timeline

Scrum Master - Product Manager

Argano
09.2024 - Current

Scrum Master - Associate Product Manager

Accenture
04.2020 - 08.2024

QA Manager

Accenture
02.2019 - 03.2020

Data Engineer

Accenture
11.2018 - 02.2019

Functional Test Analyst - Mobile and Web

Cognizant Technologies
06.2013 - 10.2018

MBA - Human Resource Management

Anna University
04.2001 -

Bachelor of Science - Computer Science

Madras University
04.2001 -
Kamakshi VenkateswaranScrum Master - Product Manager